Technical Support Representative | Isp | Antipolo City

3 weeks ago

Cagayan Philippines Buscojobs Full time

Customer Service Associate — Makati, National Capital Region (CEMEX)

Job description excerpt: Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process. Manage customer inquiries and issues to achieve customer satisfaction and support order fulfillment.

  • Responsibilities include: logging and following up on complaints, coordinating inquiries and requests, and informing clients about the company’s customer contact tools.
  • Ensure complaints are logged, followed up, and closed according to defined SLAs with departments (Logistics, Operations, Commercial, Technical, Procurement).
  • Maintain proper customer management following defined call flow parameters to enhance customer relationships.
  • Coordinate and execute inquiries, requests, and tasks within defined service levels to exceed expectations.
  • Qualifications: Bachelor’s Degree; willingness to work in Makati; 0-5 years of experience in customer service, order processing, or back office; above-average English and Filipino communication; fresh graduates welcome to apply.
Customer Service Representative — Alabang (Willing to relocate or commute)

Job posting: Customer Service Representatives handle various customer issues based on account assignment; transactions may involve billing and collections support, client inquiries, product support, or inbound sales.

  • Responsibilities (common): open to fresh graduates or undergraduates with related experience; BPO experience is a plus; require good English communication; willing to work in Alabang on shifting schedules.
Customer Service Representative — Various Locations

Several postings with similar responsibilities across sites (Taguig, Pasig, Mandaluyong, etc.).

  • Typical requirements: graduate of 4-year course preferred; non-graduates with related experience may be considered; minimum 6 months’ relevant experience; fluent in English; good computer navigation; willingness to work full-time; onsite work often required.
  • Common application information includes walk-in recruitment details and location addresses for recruiters.
Additional Note

Other listings include urgent hiring for Customer Service Representatives and Technical Support Representatives with onsite locations (e.g., BGC, Taguig) and varied benefits such as HMO, medicine reimbursement, and multiple shift options. Compensation ranges and benefits vary by posting and location.

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