BPO Senior Project Lead Assistant Manager
3 weeks ago
Job Openings BPO Senior Project Lead Assistant Manager - Taguig About the job BPO Senior Project Lead Assistant Manager - Taguig About the job: Senior Project Lead Assistant Manager (Taguig) | OnsiteBenefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus 24 Leaves Annually Requirements: Minimum experience of 6 years with customer service in the BPO/BPM industry Preferably with Telco and Billing backgroundBachelor's degree in any courseA minimum of 2 years in the role of an Assistant Manager must be within process or continuous improvement and knowledge managementMust be yellow belt certified and green belt trained within Six SigmaWillingness to work in rotational shiftsAmenable to working in shifting schedules.Amenable to working ONSITE (TAGUIG).Able to start ASAP Responsibilities: 1. Process ImprovementSupport process owner to drive improvement plan at the engagement level level; Analyze, provide feedback and drive corrective and preventive actions in the engagement IN ORDER TO ensure that the overall health of the process/engagement is improved 2. Quality PlanningPrepares the service quality plan including the quality control, assurance and improvement at hiser p process level IN ORDER TO create a comprehensive quality program for the specific process 3. TransitionParticipates as a part of the transition team to prepare the process definition & documentation for the specific process within his/her purview. Coordinates training for the team IN ORDER TO ensure right skilling 4. Client InterfacingInterface with customer for issue resolution, providing status updates, and building customer confidence in the team's ability to deliver in order to ensure high customer satisfaction. Support in the resolution of escalations/complaints and interface with customer to clarify issues in order to ensure issues are fixed in a timely manner and with adherence to SLA 5. Process Assurance Ensures that there is no billable loss, no credit/penalties from the client and zero revenue leakage #J-18808-Ljbffr
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BPO Senior Project Lead Assistant Manager
3 days ago
Taguig, Philippines TASQ Staffing Solutions Full timeAbout the job: Senior Project Lead Assistant Manager (Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 24 Leaves Annually Requirements: Minimum experience of 6 years with customer service in the BPO/BPM industry Preferably with Telco and Billing...
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Senior Project Lead Assistant Manager
3 weeks ago
Taguig, Philippines TASQ Staffing Solutions Full timeJob Openings Senior Project Lead Assistant Manager (Taguig) | Onsite About the job Senior Project Lead Assistant Manager (Taguig) | Onsite Requirements: Minimum experience of 6 years with customer service in the BPO/BPM industry Preferably with Telco and Billing backgroundBachelors degree in any courseA minimum of 2 years in the role of an Assistant Manager...
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Senior Project Lead
3 days ago
Taguig, Philippines TASQ Staffing Solutions Full time4A BGC TAGUIG Senior Project Lead - Assistant Manager BPO OPERATIONS 5- BGC TAGUIG Are you ready to make an impact? Join as a Senior Project Lead - Assistant Manager and jumpstart your career! Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 24 Leaves Annually Key...
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Senior Service Delivery Manager — BPO
6 days ago
Taguig, Philippines BUNCH Full timeA leading outsourcing company in Taguig is seeking a Service Delivery Manager to oversee customer support operations and ensure project efficiency. The ideal candidate has over 4 years of experience in service delivery management within BPO, strong analytical skills, and the ability to manage multiple client accounts simultaneously. This mid-senior level...
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Senior Project Manager
2 weeks ago
Taguig, National Capital Region, Philippines Thomson Reuters Full time $100,000 - $120,000 per yearThe Senior Project Manager will define, scope, initiate and manage large company projects and operational aspects of the Manila Global Center. This role is expected to display core competencies such as Project Delivery, Financial Management, Risk Management, and Estimating and Planning.About the RoleIn this opportunity, as a Senior Project Manager , you...
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Sales Assistant
3 weeks ago
Taguig, Philippines WHR Global Consulting Full timeJob Title: Sales Assistant (US BPO) Employment Status: Full-time Work Location: Onsite - Taguig Work Shift: Night Shift (11:00 PM – 8:00 AM, Monday to Friday) Salary: Earn up to PHP 50,000 per month Recruitment Process: Online Application Only About the Role We are looking for a detail-oriented and proactive Sales Assistant to support our US BPO...
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Sales Assistant
2 weeks ago
Taguig, Philippines WHR Global Consulting Full timeJob Title: Sales Assistant (US BPO) Employment Status: Full-time Work Location: Onsite - Taguig Work Shift: Night Shift (11:00 PM – 8:00 AM, Monday to Friday) Salary: Earn up to PHP 50,000 per month Recruitment Process: Online Application Only About the Role We are looking for a detail-oriented and proactive Sales Assistant to support our US BPO delivery...
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Senior Project Manager
4 weeks ago
Taguig, Philippines O&B Full timeO&B Taguig, National Capital Region, Philippines Senior Project Manager A strategic problem-solver who turns challenges into opportunities driven by a desire to create impactful solutions and foster meaningful change. As a Senior Project Manager, you’ll be at the helm of projects with significant strategic importance. You’ll be responsible for the entire...
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Senior Project Manager
3 weeks ago
Taguig, Philippines CRIF Full timeCRIF Taguig, National Capital Region, Philippines Senior Project Manager CRIF Taguig, National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. HR - ASEAN Senior Talent Acquisition | Leading Talent Acquisition for CRIF Asia COMPANY DESCRIPTION CRIF is a global leader in credit bureau, business information, and credit...
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Taguig, Philippines SYSGEN RPO Full timeFinance - Process Lead (BPO experience + Lead role) - Day shift - Onsite SYSGEN RPO, Taguig, National Capital Region, Philippines We are looking for a Process Lead for Finance who will oversee the accurate and timely delivery of financial tasks, reports, and processes. The role involves managing a small team, ensuring compliance with KPIs and SLAs, and...
