Senior Microsoft Dynamics 365 CRM Techno-Functional Consultant with Power Platform
13 hours ago
Overview
Senior Microsoft Dynamics 365 CRM Techno-Functional Consultant with Power Platform
Responsibilities- Incident Resolution: Provide expert-level support to resolve issues related to business systems, ensuring timely and effective solutions.
- Proactive Improvements: Collaborate with clients to identify areas for improvement and implement proactive measures to enhance system performance and efficiency.
- Strategic Partnership: Work with customers to understand their long-term goals and assist them in developing and executing strategies that leverage their applications capabilities.
- Technical Expertise: Utilize deep technical knowledge to support the design, development, and implementation of solutions.
- Customer Engagement: Build and maintain strong relationships with clients, acting as a trusted advisor.
- Continuous Improvement: Stay current with the latest developments in Microsoft technologies, continuously seeking opportunities to enhance your skills and knowledge.
- Provide advanced support and consultancy for D365 CE (Sales and Customer Service), ensuring clients maximize the value of their investment.
- Develop and maintain model-driven and canvas apps using Power Apps, tailoring solutions to meet specific business requirements.
- Design, develop, and troubleshoot workflows and automations using Power Automate to streamline business processes.
- Implement and support Power Pages Portal to enhance customer interactions and engagement.
- Work closely with cross-functional teams, including developers, project managers, and business analysts, to deliver comprehensive solutions.
- Bachelor\'s degree in Information Technology, Business, or a related field.
- 7+ years\' experience of a Technical Consultant in D365 CE (Sales / Customer Service) and/or Power platform (PowerApps, Power Automate, Power Pages).
- Extensive experience with Microsoft Dynamics 365 Customer Engagement (Sales and Customer Service).
- Dashboards, Forms, Tables, Fields and Views
- Business Process Flows
- Security models in Dynamics 365/Power Platform using Security Roles, Business Units, Teams and Field Level Security
- Proven expertise in developing model-driven and canvas apps using Power Apps.
- Strong knowledge of Power Automate for business rules, workflow and automation design.
- Experience with Power Pages Portal configuration and management, including the configuration of Web Forms, the configuration of Web Roles and Permissions, and the basic customisation of templates
- Capable of supporting data migration and importation of data into the platform
- Fully understand how Dynamics 365 and the Power Platform fit into the broader Microsoft 365 ecosystem
- Excellent problem-solving skills and the ability to troubleshoot complex issues.
- Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
- Ability to work independently and as part of a team, managing multiple priorities and deadlines.
- Microsoft certifications in D365 CE, Power Apps, Power Automate, and Power Pages Portal are highly desirable.
- Experience developing in a Cloud environment, working with DevOps practices
- Experience developing custom plugins, custom workflows and power automate
- Familiar with Azure DevOps or similar and ITSM processes and systems
- Familiar with .Net, Azure Functions and Logic Apps beneficial
- Mid-Senior level
- Full-time
- Information Technology
- IT Services and IT Consulting
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, , Philippines DXC Technology Full timeOverview Senior Microsoft Dynamics 365 CRM Techno-Functional Consultant with Power Platform Direct message the job poster from DXC Technology We are a Fortune 500 global IT services leader dedicated to delivering excellence for our customers and colleagues. Our more than 130,000 people in 60-plus countries are entrusted by our customers to deliver...
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