
Call Center Trainer
5 days ago
We want you in our team Job Description Conduct effective training sessions for trainees Collaborate with co-trainers, managers, and other leaders Identify training needs and develop training plans based on business objectives and operational goals Evaluate the effectiveness of training materials and create an action plan for improvement Continuously review trainees' performance, provide coaching & feedback, and ensure adherence to quality standards Maintain training records and reports to track the progress of individual representatives and the overall effectiveness of training programs Qualifications Proven experience in training/handling a team in any field Teaching experience Experience in the BPO industry is an advantage Fluent in written and verbal English Excellent interpersonal and communication skills Strong leadership, team building, organizational, and management skills Able to multitask, prioritize, and manage time efficiently Ability to analyze problems and strategize for better solutions Experience with technologies and best practices for instructional manuals and teaching platforms Strict adherence to company philosophy, mission statement, and goals Fast learner & Tech-savvy Proficient in word-processing software and spreadsheets (e.g. Google Workspace, MS Office) Knowledgeable in using Zoom functions Equipment Requirement Laptop/Desktop: at least core i3 processor and 8 GB RAM Dual screen setup Headset: any A4Tech or Jabra USB-type headset Internet connection: Wired connection minimum of 10 Mbps with back up internet Software: Microsoft Office & PDF reader, Anydesk, Gdrive, MS Teams, Zoom, Discord Benefits Permanent work-from-home Full Time and Long Term Employment Basic Salary + Government mandated benefits, Basic HMO, leave credits, and other incentives Salary will be based on: Skills, Attitude, Performance, Attendance Opportunity for regularization and promotion US and Canadian clients Shift: Graveyard Monday to Friday Training: less than a month WE LOOK FORWARD TO WORKING WITH YOU #J-18808-Ljbffr
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Call Center Trainer
3 weeks ago
Bacoor, Philippines ConnectUs Marketing Solutions, Inc. Full timeOverview We want you in our team! CALL CENTER TRAINER Responsibilities Conduct effective training sessions for trainees Collaborate with co-trainers, managers, and other leaders Identify training needs and develop training plans based on business objectives and operational goals Evaluate the effectiveness of training materials and create an action...
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Bacoor, Philippines Lexie Staffing Co. Full timeCustomer Service Representative Location: Makati Deliver exceptional customer support via calls by assisting with inquiries, resolving financial and retail issues, and providing accurate and efficient solutions. Ensure customer satisfaction by maintaining a professional, empathetic, and solution-oriented communication style. Qualifications: At least a...
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Bacoor, Philippines J.P. Morgan Full timeWe are passionate in supporting clients with many different technical problem types, of varying complexity, across multiple products, and lines of business. As the Technology Support II in the COS Solution Center, you will engage directly with a diverse client base, including businesses and government agencies worldwide. In addition to managing escalations,...
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Registered Nurse
8 minutes ago
Bacoor A, Philippines ANIMAL BITE CENTER Full time ₱450,000 - ₱900,000 per yearJob Title: Animal Bite Clinic VaccinatorLocation: Bacoor Cavite and Las PinasJob Type: Full-time/RelieverAbout Us: Welcome to Animal Bite Center, your dedicated resource for the prevention, treatment, and education related to animal bites. Located in Imus Cavite and Bacoor Cavite, our center is committed to providing comprehensive care and support for...
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Outbound Sales Representative
3 weeks ago
Bacoor, Philippines HelpGrid Full timeOutbound Sales Representative (Remote Worldwide) The Sales representative is the front-line representative for our customers. The first impression and world-class service that we provide will determine the customer’s happiness. Our Sales team is driven by integrity and endurance, each team member adheres to company procedures, policies, and expectations...
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Third Party Collection Specialist | Work At Home
3 weeks ago
Bacoor, Philippines Buscojobs Full timeOverview Medical Virtual Assistant (Virtual Assistant) – Remote position Virtual Rockstar is hiring a reliable and detail-oriented Medical Virtual Assistant to support a growing physical therapy practice in Arizona (MST). This is a full-time, long-term remote role focused on insurance verification with added billing support (denials/appeals and longer...
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CSR Hiring No Experience Needed
2 hours ago
Bacoor, Calabarzon, Philippines GDV BUSINESS SERVICES CO. Full time ₱180,000 - ₱324,000 per yearHiring: Customer Service RepresentativeAccount: TelcoLocation: AlabangStart Date: October 20 & 27Salary: Up to Php 27,000 per monthWe are looking for motivated and customer-focused individuals to join our growing team as Customer Service Representatives. You will be responsible for handling customer inquiries, providing accurate information, and delivering...
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Remote Technical Support Representative
2 weeks ago
Bacoor, Philippines Buscojobs Full timeOverview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...
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sales manager
2 weeks ago
Bacoor, Calabarzon, Philippines JBW FloorCenter, Inc. Full time ₱900,000 - ₱1,200,000 per yearFLOOR CENTER OFFERS:Performance Bonus (unlimited Income: COMMISSION SCHEME & INCENTIVES) Direct Hiring: Probationary Status Salary Mandatory Benefits Free UniformQUALIFICATIONS:Candidate must possess at least a Bachelor's/College Degree, Interior Design, Marketing, Engineering (Industrial) or any related courseWith 1-2 Yrs. Experienced Employees...
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Team Leader
2 weeks ago
Bacoor, Calabarzon, Philippines Private Advertiser Full time $104,000 - $130,878 per yearKEY RESPONSIBILITIES:* Directly manage a team of 10-15 or more agents, including the provision of appropriate discipline,discharge, and ensuring accuracy of inputs regarding payroll documentation.* Review and evaluate agents' performance on a weekly, monthly and quarterly basis. Pinpointing root cause for performance variance,trending, and creating...