Lead Technical Product Owner

The Lead Technical Product Owner plays a pivotal role in shaping the strategic direction of product development. This opportunity allows the individual to influence cross-functional teams, drive innovation, and deliver impactful AI solutions. As a recognized expert, the Lead TPO contributes to our mission by translating complex business needs into technical roadmaps, while mentoring others and navigating ambiguity. This strategic role contributes directly to our mission of accelerating digital transformation through intelligent automation. Responsibilities Lead and own the product strategy planning, and delivery of AI solutions while ensuring alignment with business goals and customer needs. Defines product goals, owns backlog, and ensures that each product delivers the maximum value to the user. Leads the ideation, design, and planning the product by creating a product roadmap and vision. Defines roadmaps and detailed user stories, and partners with Scrum Masters to enable delivery of prioritized features. Collaborate with senior leadership to align product goals with business objectives, uncover pain points and opportunities to accelerate the delivery of new value through AI solutions. Works with various technical teams to define and prioritize features that leverage AI capabilities. Mitigates roadblocks to achieving sprint/release goals. Translate complex business requirements into clear user stories and acceptance criteria for low-code platforms. Mentor and guide junior product owners and scrum teams. Drive innovation through continuous improvement and technical exploration. Ensure delivery of scalable, secure, and high-quality AI solutions. Work Setup: Hybrid, amenable to work in QC on a mid-shift schedule or according to business needs. Required Qualifications 7+ years of experience in technical product ownership or product management. 5+ years in Agile environments with leadership responsibilities. Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. Relevant certifications in Agile, Scrum, or Product Management. Demonstrated experience leading cross-functional teams and delivering complex technology solutions. Proven ability to translate strategic business needs into scalable technical solutions. Advanced proficiency in troubleshooting, problem-solving, and risk mitigation. Excellent communication and stakeholder management abilities. Preferred Qualifications Strong knowledge of market trends and industry best practices. Ability to experiment with emerging technologies, understand how they will impact what comes next, and provide insights into product, technology and market trends. Experience with version control systems (e.g., Git). Exposure to artificial intelligence tools and platforms. Working with Us We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit the Manulife website. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact the recruitment team. Working Arrangement Hybrid #J-18808-Ljbffr