Transformational Quality Manager

5 days ago

Iloilo City, Philippines WNS (Holdings) Limited (ADR) Full time

Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Manager Full-time Why Join Us? We promise our employees role clarity, coaching and mentoring, professional development, and a structured career path through our 5 people promises, keeping the employee experience at the core. Experience our culture of Outperformance, engagement, celebration, and enjoy a wide variety of best-in-class benefits, including free HMO coverage for self and dependents from Day 1. Also, contribute to society through our WNS Cares Foundation, supporting meaningful initiatives and making an impact in the community. About WNS: WNS Philippines, established in 2008, has been delivering a full spectrum of BPM services—including customer interaction, finance and accounting, research and analytics, technology solutions, and industry-specific services—for over 10 years. With more than 11,000 employees across 11 sites in Quezon City, Pasig City, Muntinlupa City, and Iloilo City, WNS is one of the fastest-growing centers in the country. Our mission is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence. WNS Global Services Inc. (NYSE: WNS) is a global BPM leader, serving over 400 clients worldwide by combining operational excellence with deep domain expertise in key industry verticals including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and CPG, Shipping and Logistics, Telecommunications, Travel, and Utilities. Our group of over 44,000 professionals operates across 60 delivery centers in 16 countries. Responsibilities: Possess strong problem-solving, decision-making, and analytical skills. Manage team performance effectively. Provide coaching and constructive feedback to subordinates. Perform administrative tasks supporting operations. Lead teams to achieve metric goals and complete monthly deliverables. Minimum Qualifications: Preferably a college graduate. Overall 7 to 9 years of BPO experience. At least 3 to 5 years of experience as a Transformational Quality Manager. Preferably Greenbelt or Blackbelt certified. #J-18808-Ljbffr

  • Manager, Transformation

    1 week ago

    Cebu City, Philippines Dover Business Services Full time

    POSITION TITLE: Manager, Transformation, Dover Business Services REPORTING TO: Senior Director, Global Transformation LOCATION: Cebu, Philippines Summary Description DBS is seeking a talented leader for our Transformation team. Reporting to the Senior Director, Global Transformation, the DBS Transformation Manager is responsible for leading the...

  • Manager, Transformation

    1 week ago

    Cebu City, Central Visayas, Philippines Dover Business Services Full time ₱1,500,000 - ₱3,000,000 per year

    POSITION TITLE: Manager, Transformation, Dover Business ServicesREPORTING TO: Senior Director, Global TransformationLOCATION: Cebu, PhilippinesSummary DescriptionDBS is seeking a talented leader for our Transformation team. Reporting to the Senior Director, Global Transformation, the DBS Transformation Manager is responsible for leading the implementation of...

  • Digital Transformation Consultant

    2 weeks ago

    Iloilo City, Philippines Teknowiz Full time

    Urgently hiring for one of our direct clients in the Philippines.Job Title: Digital Transformation ConsultantLocation: ILOILO/Quezon CityWork Mode: Onsite, Night Shift and Shifting ScheduleJob Responsibilities Identify process improvement opportunities Responsible to deliver benefit as per contractual productivity agreement with the client Delivery of...

  • Transformation Consultant

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Chubb Full time ₱1,200,000 - ₱2,400,000 per year

    This role is in charge of leading various initiatives to address performance improvement, drive innovation and transformation of the business; heavily supporting business owners and leaders through coaching, collaboration and partnerships. Able to communicate at all levels of the organization to drive changes effectively and...

  • Transformation Lead

    2 days ago

    Cebu City, Central Visayas, Philippines Virtual Business Partners Full time ₱600,000 - ₱1,200,000 per year

    DescriptionBe the catalyst for growth and efficiency — join our team as a Transformation LeadThe overall objective Transformation Lead is to play a pivotal role in shaping and executing the organization's strategic vision by driving VBP-wide change initiatives that enhance operational efficiency, client experience, and business agility. This role is...

  • Lead, Transformation

    2 weeks ago

    Cebu City, Philippines Dover Corporation Full time

    Lead, Transformation Location: Cebu City, 07, PH Work Arrangement: Hybrid POSITION TITLE : Lead, Transformation, Dover Business Services REPORTING TO: Manager, Transformation LOCATION: Cebu, Philippines SUMMARY DESCRIPTION : DBS is seeking a talented leader for our Transformation team. Reporting to the Manager, Transformation, the DBS Transformation Lead is...

  • Finance Transformation Manager

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Maya Full time ₱1,500,000 - ₱2,500,000 per year

    Reimagine finance. Lead transformation. Deliver impact.We're hiring a Finance Transformation Manager to drive strategic change across our financial operations. If you're passionate about digital innovation, process excellence, and scalable systems, this is your opportunity to make a real difference.What You Will Do:Lead and execute finance transformation...

  • Lead, Transformation

    2 weeks ago

    Cebu City, Philippines Dover Full time

    Overview POSITION TITLE Lead, Transformation, Dover Business Services REPORTING TO: Manager, Transformation LOCATION: Cebu, Philippines DBS is seeking a talented leader for our Transformation team. Reporting to the Manager, Transformation, the DBS Transformation Lead is responsible for leading transformation projects and serving as PMO for optimization...

  • Transformational Quality Manager

    5 days ago

    Quezon City, Philippines WNS Full time

    Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Manager WNS Quezon City, National Capital Region, Philippines Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Manager WNS Quezon City, National Capital Region, Philippines Why Join Us?We promise our employees to experience role clarity, coaching and mentoring,...

  • Lead, Transformation

    3 days ago

    Cebu City, Philippines Dover Business Services Full time

    Overview Lead, Transformation at Dover Business Services (DBS). Reports to Manager, Transformation. Location: Cebu, Philippines. DBS is seeking a talented leader for our Transformation team. The DBS Transformation Lead is responsible for leading transformation projects and serving as PMO for optimization projects for finance processes and technologies. The...