Transformational Quality Manager

2 weeks ago

Iloilo City, Philippines WNS (Holdings) Limited (ADR) Full time
Transformational Quality Manager (Six Sigma, Blackbelt) - Deputy / Group Manager
  • Full-time

Why Join Us?

We promise our employees role clarity, coaching and mentoring, professional development, and a structured career path through our 5 people promises, keeping the employee experience at the core. Experience our culture of Outperformance, engagement, celebration, and enjoy a wide variety of best-in-class benefits, including free HMO coverage for self and dependents from Day 1. Also, contribute to society through our WNS Cares Foundation, supporting meaningful initiatives and making an impact in the community.

About WNS:

WNS Philippines, established in 2008, has been delivering a full spectrum of BPM services—including customer interaction, finance and accounting, research and analytics, technology solutions, and industry-specific services—for over 10 years. With more than 11,000 employees across 11 sites in Quezon City, Pasig City, Muntinlupa City, and Iloilo City, WNS is one of the fastest-growing centers in the country.

Our mission is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence.

WNS Global Services Inc. (NYSE: WNS) is a global BPM leader, serving over 400 clients worldwide by combining operational excellence with deep domain expertise in key industry verticals including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and CPG, Shipping and Logistics, Telecommunications, Travel, and Utilities. Our group of over 44,000 professionals operates across 60 delivery centers in 16 countries.

Responsibilities:
  • Possess strong problem-solving, decision-making, and analytical skills.
  • Manage team performance effectively.
  • Provide coaching and constructive feedback to subordinates.
  • Perform administrative tasks supporting operations.
  • Lead teams to achieve metric goals and complete monthly deliverables.
Minimum Qualifications:
  • Preferably a college graduate.
  • Overall 7 to 9 years of BPO experience.
  • At least 3 to 5 years of experience as a Transformational Quality Manager.
  • Preferably Greenbelt or Blackbelt certified.
#J-18808-Ljbffr

  • Transformational Quality Manager

    4 days ago

    Iloilo City, Western Visayas, Philippines WNS Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionWhy Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including...

  • Transformational Quality Manager

    2 weeks ago

    Iloilo City, Philippines WNS Full time

    Company DescriptionWhy Join Us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including...

  • Manager, Transformation

    2 weeks ago

    Cebu City, Philippines Dover Business Services Full time

    Overview Manager, Transformation role at Dover Business Services (DBS) within Dover Corporation. The DBS Transformation Manager is responsible for leading the implementation of transformation and transition initiatives and supporting optimization of finance processes and technologies. The role focuses on collaborating with stakeholders across Dover to drive...

  • Manager, Transformation

    2 weeks ago

    Cebu City, Philippines Dover Full time

    Overview POSITION TITLE: Manager, Transformation, Dover Business Services REPORTING TO: Senior Director, Global Transformation LOCATION: Cebu, Philippines SUMMARY DESCRIPTION: DBS is seeking a talented leader for our Transformation team. Reporting to the Senior Director, Global Transformation, the DBS Transformation Manager is responsible for leading...

  • Manager, Transformation

    4 days ago

    Cebu City, Central Visayas, Philippines Dover Business Services Full time ₱1,500,000 - ₱3,000,000 per year

    POSITION TITLE: Manager, Transformation, Dover Business ServicesREPORTING TO: Senior Director, Global TransformationLOCATION: Cebu, PhilippinesSummary DescriptionDBS is seeking a talented leader for our Transformation team. Reporting to the Senior Director, Global Transformation, the DBS Transformation Manager is responsible for leading the implementation of...

  • Manager, Transformation

    3 weeks ago

    Cebu City, Central Visayas, Philippines Dover Corporation Full time

    OverviewDBS is seeking a talented leader for our Transformation team. Reporting to the Senior Director, Global Transformation, the DBS Transformation Manager is responsible for leading the implementation of transformation and transition initiatives and supporting optimization of finance processes and technologies. The role is primarily responsible for...

  • Manager, Transformation

    2 weeks ago

    Cebu City, Philippines Dover Corporation Full time

    Overview DBS is seeking a talented leader for our Transformation team. Reporting to the Senior Director, Global Transformation, the DBS Transformation Manager is responsible for leading the implementation of transformation and transition initiatives and supporting optimization of finance processes and technologies. The role is primarily responsible for...

  • Transformation Manager

    4 days ago

    Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱2,000,000 - ₱2,500,000 per year

    About the RoleAs aTransformation Manager, you will be responsible for providing crucial support and supervision to Transformation Leads, ensuring the successful delivery of projects and partnerships. The Transformation Manager will be responsible for coaching, guiding, and managing Transformation Leads, as well as overseeing their own projects. Additionally,...

  • Transformation Consultant

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Chubb Full time ₱1,200,000 - ₱2,400,000 per year

    This role is in charge of leading various initiatives to address performance improvement, drive innovation and transformation of the business; heavily supporting business owners and leaders through coaching, collaboration and partnerships. Able to communicate at all levels of the organization to drive changes effectively and...

  • Manager - Quality

    7 days ago

    Iloilo City, Philippines IGT Solutions Pvt. Ltd. Full time

    OBJECTIVE OF ROLE The Business Analyst will be working on a variety of technology projects and initiatives, with a focus on Digital projects. The Business Analyst will be acting as a member of the digital technology capability team and would be responsible for identifying business needs and determining solutions while maintaining a focus on customer...