Transformation Lead

2 days ago

Cebu City, Central Visayas, Philippines Virtual Business Partners Full time ₱600,000 - ₱1,200,000 per year
Description

Be the catalyst for growth and efficiency — join our team as a Transformation Lead

The overall objective Transformation Lead is to play a pivotal role in shaping and executing the organization's strategic vision by driving VBP-wide change initiatives that enhance operational efficiency, client experience, and business agility. This role is responsible for leading cross-functional programs that transform processes, systems, and capabilities to meet evolving business needs and market demands.

Main responsibilities:

Strategic Transformation & Process Excellence

  • Lead and execute transformation initiatives, including Lean Management, Continuous Improvement, and process reengineering.
  • Analyze business processes and performance data to identify improvement opportunities and recommend industry best practices.
  • Develop and implement plans for new initiatives, including stakeholder engagement, timelines, budgets, and success metrics.
  • Ensure process integrity and compliance with quality management standards.
  • Lead creation and maintenance process documentation and functional frameworks

Business Intelligence & Reporting

  • Collect and analyze data to generate insights for business improvement.
  • Report on analytics, data integrity, and outcomes of transformation initiatives.
  • Create executive-level reports detailing project impact and performance against KPIs.

Project & Program Management

  • Introduce and implement new systems, programs, and technologies aligned with business goals.
  • Draft and execute implementation strategies, ensuring timely and effective delivery.
  • Coordinate internal and external resources for seamless project execution.
  • Monitor project performance, mitigate risks, and resolve obstacles.
  • Develop training roadmaps and secure necessary resources for successful implementation

Leadership & Stakeholder Engagement

  • Lead and mentor Process Excellence teams, ensuring performance alignment and professional development.
  • Facilitate stakeholder meetings to align on process changes and improvement strategies.
  • Communicate effectively across teams to ensure understanding and adoption of new procedures.
  • Build strong relationships with delivery and support functions to enable transformation success.

Requirements:

  • Bachelor's degree or equivalent combination of education and work experience
  • 4+ years' experience in any related Key Responsibility Areas
  • Proven experience in transformation leadership, process excellence, and project management.
  • Strong analytical, strategic thinking, and problem-solving skills.
  • Excellent communication, stakeholder management, and team leadership capabilities.
  • Familiarity with Lean, Six Sigma, Agile, or other improvement methodologies.
  • Ability to manage multiple complex initiatives simultaneously.

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