30 Headcount Service Desk 30K Package

2 weeks ago


Quezon City, Philippines JK Network Services Full time

COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services. Position: Service Desk Analyst Company Industry: BPO Company Work Location: Quezon Ave Quezon City Work Schedule: Shifting Schedule Salary: Php 30,000 (Package) Work Set-Up: Full Onsite JOB REQUIREMENTS: Open to Bachelor’s Degree, High School Graduates, and Undergraduates. At least 1 year of experience in IT Service Desk, Helpdesk (Hardware and Software) Strong knowledge of Windows OS, MS Office, Outlook, and Active Directory Experience with ITSM tools like ServiceNow, BMC Remedy, or equivalent Ability to work in Shifting Schedule. Willing to work ONSITE. JOB RESPONSIBILITIES: Provide L1 technical support for IT-related queries via phone, email, and chat. Troubleshoot hardware, software, and network issues for end-users Log, track, and escalate tickets using ITSM tools (e.g., ServiceNow) Reset passwords, manage user access requests, and ensure security compliance Follow ITIL best practices for incident, problem, and change management Collaborate with L2/L3 teams for complex issue resolution Maintain a knowledge base and document troubleshooting steps Provide remote desktop support and guide users through troubleshooting steps Ensure SLA (Service Level Agreement) compliance and timely issue resolution RECRUITMENT PROCESS (ONLINE): HR Interview Technical Assessment Hiring Manager Interview Job Offer



  • Quezon City, Philippines JK Network Services Full time

    HIRING! 30 Headcount Service Desk (Quezon City) | Php 30,000 (Package) COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services. Position: Service Desk Analyst Company Industry: BPO Company Work Location: Quezon Ave Quezon City Work Schedule: Shifting Schedule Salary: Php 30,000 (Package) ...


  • Quezon City, Philippines JK Network Services Full time

    HIRING! 30 Headcount Service Desk (Quezon City) | Php 30,000 (Package) COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services. Position: Service Desk Analyst Company Industry: BPO Company Work Location: Quezon Ave Quezon City Work Schedule: Shifting Schedule Salary: Php 30,000 (Package) ...


  • Quezon City, Philippines JK Network Services Full time

    COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services. Position: Service Desk Analyst Company Industry: BPO Company Work Location: Quezon Ave Quezon City Work Schedule: Shifting Schedule Salary: Php 30,000 (Package) Work Set-Up: Full Onsite JOB REQUIREMENTS: Open to Bachelor’s Degree, High School...

  • Looking for L1

    3 days ago


    Quezon City, Philippines J-K Network Services Full time

    JOB DETAILS: Company Profile: A leading global BPO company, providing exceptional customer service and technical support solutions to its clients. Position: Service Desk Company Industry: BPO Company Location: Quezon City Schedule: Shifting Salary: Php 26K - Php 30k for L1 - Php 30k-35k for L2 Work set up: Onsite BENEFITS: 13th Month Pay HMO coverage...

  • it service desk

    2 weeks ago


    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱480,000 per year

    URGENTLY HIRING FOR IT SERVICE DESK ANALYST in QUEZON CITY :))VIRTUAL PROCESS ONLY :)Position: IT Service Desk AnalystWork set up: OnsiteShift Schedule: Night shift/Shifting ScheduleStart date: November 7 or November 14, 2025Site: Centris, Quezon CityPerks and BenefitsEARN up to 38,000 basic plus 2,400 Non Taxable Allowance( Depends on Previous salary and...

  • IT Service Desk

    3 days ago


    Quezon City, Philippines J-K Network Services Full time

    Positio: IT Service Desk Salary: 26,000-30,000 Locaation: Quezon City Schedule: Shifting Work Set-up: Onsite Benefits: HMO on the first day with free dependents Merit increase Sick Leaves Vacation Leaves Other Allowances Government Mandated Benefits Performance Bonus 13th month pay Free trainings and seminar Other benefits will be discussed during the job...


  • Mandaluyong City, National Capital Region, Philippines ConnectOS Full time ₱2,000,000 - ₱2,500,000 per year

    Schedule: Monday to Friday (5:00AM - 2:00PM PHT)What are we looking for?The Service Desk Manager will possess a strong background in customer experience, ITIL, and an understanding of service management methodologies. In this crucial role, you will be instrumental in ensuring exceptional customer service, efficient incident resolution, and robust stakeholder...

  • IT Service Desk

    2 weeks ago


    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱350,000 - ₱400,000 per year

    Job Title: IT Service Desk with SIGN ON BONUS100% OnsiteLocation: Quezon CityShifting ScheduleQualifications:with international account experience for 3yrsGood Communication Skillswith Voice account experienceJob Type: Full-timePay: Php35, Php40,000.00 per monthWork Location: In person


  • Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱480,000 per year

    Are you an experienced IT professional looking to take your career to the next level? We're looking for Global IT Service Desk Analysts with hands-on experience in Active Directory and ServiceNow.Join our global BPO team and support international clients by resolving IT issues, managing user accounts, and providing top-notch technical assistance. If you're...


  • Quezon City, Philippines Nezda Technologies, Inc. Full time

    IT Service Desk Hiring - Start Immediately - Apply now! Service Desk Analyst Responsibilities: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via chat, email and phone. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service...