Head of Performance Analytics

2 days ago


Manila, Philippines IntouchCX Full time

A global leader in customer experience management seeks a Performance Analytics Director in Metro Manila, Philippines. The successful candidate will lead the analytics strategy, develop performance measurement frameworks, and drive executive insights to improve service levels and efficiency. Required qualifications include 5+ years in analytics within a customer service environment, expertise in KPI frameworks, and strong proficiency in BI tools like Power BI. This full-time role offers an exciting opportunity to shape analytical strategy in a dynamic team environment.#J-18808-Ljbffr



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