Call Center Agent

1 week ago


Palawan, Philippines Buscojobs Full time

Call Center Agent Work At Home L Dayshift L Bg...

Job Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Expectations
  • Explicit expectations. Explicit expectations are specific targets that customers are looking for when they seek out your product or service.
  • Implicit expectations.
  • Interpersonal expectations.
  • Digital expectations.
  • Dynamic performance expectations.
Perks
  • Medical HMO Insurance up to 400K effective on day 1 (up to 3 dependents)
  • P10,000 Worth of Medicine
  • Reimbursement on top of the HMO
  • Incentives
Qualifications
  • College Graduate with 7 months BPO Experience
  • College Undergraduate with at least 1 year BPO Experience
  • Excellent Communication Skills
  • Amenable to work onsite

Salary : Php22,000.00 - Php35,000.00 per month

Benefits
  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Flextime
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
Schedule
  • 8 hour shift
  • Flexible shift
  • Holidays
  • Overtime
  • Weekends
Supplemental Pay
  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
Location & Education

Ability to commute/relocate: Taguig City: Reliably commute or planning to relocate before starting work (preferred)

  • Education: Bachelor's (preferred)
Experience & Language
  • Customer Service Representative: 1 year (preferred)
  • Language: English (preferred)
Other Job Blocks

Phone Banker/ Call Center Agent blocks are repeated across locations with similar requirements. Each block lists location, posting date, basic qualifications, and salary ranges consistent with the template above. Locations cited include Makati and Mandaluyong (Makati: PBCom Makati; Mandaluyong: Ferram Media). Responsibilities emphasize facilitating inquiries, inquiries handling, and basic problem solving.

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