
Foundever Palawan Puerto Princesa
1 day ago
Job Description
We’re looking for enthusiastic and tech-savvy individuals to join our growing customer service team
RoleAs a Call Center Agent , you’ll handle inbound and/or outbound calls, assist customers with their inquiries, resolve concerns, and provide outstanding service — all while representing top global brands.
Key Responsibilities- Handle customer concerns and questions via phone calls
- Provide accurate information and resolve issues in a timely manner
- Document customer interactions using internal systems
- Escalate complex issues to the appropriate department when necessary
- Maintain a positive and professional tone in every interaction
- At least 18 years old
- Completed Senior High School (or High School under the old curriculum)
- Good English communication skills
- Basic tech knowledge (navigating computers, troubleshooting apps/devices)
- Willingness to learn and work in a fast-paced environment
- Amenable to shifting schedules and working onsite or hybrid (depending on site)
- Competitive salary + performance bonuses
- Paid training and clear career growth path
- Supportive team and inclusive culture
- HMO and other benefits
Multiple locations hiring nationwide
This is part of the External Referral Program by XRP – John Christopher Briagas .
Apply now and be referred to top BPO employers with added guidance and support
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