Sales Enablement Analyst

Overview PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025 we have brought billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term. This role The Sales Enablement Analyst will be responsible for designing and implementing learning programs, tools, initiatives and facilitating business information that empower our sales team to work more efficiently, identifying performance and knowledge gaps, in order to grow the business. Responsibilities Deliver the sales enablement products and services to all stakeholders, and work with experts in different areas/departments for training content design (content/materials for internal and external audiences). Design, develop and implement learning tools in different formats. Work with the commercial team to address knowledge gaps of clients and their staff, define action plans to increase sales productivity and improve the efficiency of the sales team, stores and clerks through the execution of training initiatives. Understand the different processes across the organization and participate in the design and implementation of enhancement initiatives. Measure the performance of internal sales areas (KPIs, KBIs, KKIs and KSIs), monitor the impact of training to correlate with results, and identify improvement opportunities. Drive all actions/initiatives that will unlock greater sales opportunities. Requirements 3-5 years experience in sales enablement, data analysis, marketing, sales training, or sales support, and demonstrated knowledge of best practices, methodologies, and technologies in these areas (e.g., sales cycle, field training, design skills, sales productivity). Intermediate level in SQL and data-visualization tools (e.g., Tableau, Looker Studio). Strong skills in Google Sheets and Excel. Capacity for organization, communication, synthesis skills and leading group meetings in-person or virtually. Ability to thrive in a fast-paced environment. Collaborative, team player with a strong focus on delivering impact. Desirable analytical thinking and problem-solving skills to analyze data, identify inefficiencies and propose data-driven solutions for improvement. Benefits Health Insurance Pension Fund Vacations 20 days Phone, finance, headphones, home office equipment and fitness perks. $2,000 USD annual Co-working Travel perk $2,000 USD annual Professional Development perk PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. PayJoy Principles Finance for the next billion • Ownership • Break Through Walls • Live Communication • Transparency & Directness • Focus on Scale • Work-Life Balance • Embrace Diversity • Speed • Active Listening Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development #J-18808-Ljbffr