Talent Development Lead

Overview Talent Development Lead, eCommerce & Digital Upskilling (Remote) – Ready to shape the future of eCommerce talent? Join a rapidly expanding leader in the eCommerce ecosystem and be part of a team that’s making an impact. Your Mission: Empowering Our eCommerce Stars. We are seeking a dynamic Talent Development Lead to drive our team’s growth by crafting learning journeys for new and seasoned agents, ensuring they are prepared to conquer the evolving eCommerce landscape. If you’re passionate about fostering talent, building expertise, and cultivating a high‑performance, continuous learning environment, this is your stage. What You’ll Be Doing Crafting Learning Journeys: Design and implement engaging training programs for new hires, covering company culture, essential policies, and mastering our proprietary tools and software. Leading Engaging Sessions: Facilitate dynamic, interactive virtual training sessions via Zoom, using screen sharing and video collaboration to ensure engagement and collaborative learning. Upskilling Our Team: Develop and deliver ongoing development opportunities, keeping current team members at the forefront of eCommerce trends and tools (Email Marketing, SEO, eCommerce Website management, Data Analytics/Reporting, and Customer Service). Guiding New Talent: Lead Onboarding Week, assess new agents’ potential and readiness for success and advancement. Collaborating for Success: Partner with Team Leads to conduct performance evaluations, identify growth areas, and co-create personalized development plans. Personalized Coaching: Host one‑on‑one and group coaching sessions, focusing on advanced eCommerce specializations and practical problem solving. Innovating Learning Content: Create and refine training materials, modules, and development plans aligned with evolving needs. Mapping Career Paths: Define clear career pathways and skill matrices to help team members visualize and achieve long‑term goals. What You Bring A minimum of 1–2 years’ experience in a dedicated training, talent development, or coaching role. Bonus points for 1–2 years of virtual assistant or direct eCommerce operations experience. Solid understanding and practical experience in at least two core eCommerce areas: SEO, Email Marketing, eCommerce Website tasks, or Data Analytics/Reporting. A genuine passion for the eCommerce industry and its dynamic best practices. Proficiency with Shopify and Klaviyo; familiarity with other Email Marketing, eCommerce, and Reporting tools is valued. Experience with Canva and learning platforms such as Trainual and Loom is a plus. Exceptional communication skills, both written and verbal, with the ability to simplify complex topics. Natural coaching and planning abilities; highly organized with attention to detail. Self-starter who inspires others and brings high energy and engagement to interactions. Comfortable with communication tools like Gmail and Slack. Your Home Office Setup Own laptop or computer with at least an i5 processor or equivalent. Reliable internet connection (DSL, Cable, or Fiber) with LAN and a minimum of 20 Mbps. Beyond the Role: Perks & Benefits Permanent Remote Work – Work from anywhere. Competitive pay with guaranteed annual reviews. Generous Paid Time Off. Comprehensive Health Insurance + Dental Coverage (includes a monthly health stipend). Performance bonuses based on KPIs. Culture that values growth, accountability, and human connection. Why You’ll Love Being Here Be Part of Something Big: Join a hyper-growth startup at the forefront of the eCommerce ecosystem with ongoing learning opportunities. Inspired Every Day: Work with a team committed to continuous improvement and pushing boundaries. A Truly Collaborative Spirit: Thrive in a positive environment where mutual growth and support are core. Ready to empower and grow with us? If you’re passionate about unlocking potential in others and ready to accelerate your own career, we’d love to connect. Let’s build something amazing together Job Details Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at TalentPop App. Davao, Davao Region, Philippines #J-18808-Ljbffr