Talent Development Lead
2 days ago
Overview Talent Development Lead, eCommerce & Digital Upskilling (Remote) Ready to shape the future of eCommerce talent? Join a rapidly expanding leader in the eCommerce ecosystem and be part of a team that’s making an impact. This role focuses on crafting learning journeys, empowering agents, and building a high‑performance, continuous learning environment. What You'll Be Doing Crafting Learning Journeys: Design and implement engaging training programs for new hires, covering company culture, essential policies, and mastering proprietary tools and software. Leading Engaging Sessions: Facilitate dynamic virtual training sessions via Zoom, using screen sharing and video collaboration for maximum engagement. Upskilling Our Team: Develop and deliver ongoing development opportunities to keep the current team at the forefront of eCommerce trends and tools (Email Marketing, SEO, eCommerce Website management, Data Analytics/Reporting, and Customer Service). Guiding New Talent: Lead onboarding activities, assess new agents' potential, and guide readiness for success and advancement. Collaborating for Success: Partner with Team Leads to conduct performance evaluations and co-create personalized development plans. Personalized Coaching: Host one-on-one and group Zoom coaching sessions focused on advanced eCommerce specializations and problem-solving. Innovating Learning Content: Create and refine training materials, modules, and development plans that align with evolving needs. Mapping Career Paths: Define clear career pathways and skill matrices to empower team members to visualize and achieve long-term goals. What You Bring A minimum of 1–2 years' experience in a dedicated training, talent development, or coaching capacity. Bonus points for 1–2 years of virtual assistant or direct eCommerce operations experience. Solid understanding and practical experience in at least two core eCommerce pillars: SEO, Email Marketing, eCommerce Website tasks, or Data Analytics/Reporting. A genuine passion for the eCommerce industry and its best practices. Proficiency with Shopify and Klaviyo; familiarity with other email marketing, eCommerce, and reporting tools is valued. Experience with Canva and learning platforms such as Trainual and Loom is a plus. Exceptional communication skills, both written and verbal, with a knack for clarity and engagement. Natural coaching and planning abilities; highly organized with strong attention to detail. Self‑starter with high energy and the ability to engage others effectively. Comfortable with Gmail and Slack for communication. Your Home Office Setup Own laptop or computer with at least an i5 processor or equivalent. Reliable internet connection (DSL, Cable, or Fiber); LAN preferred, minimum 20 Mbps. Benefits Permanent Remote Work — work from anywhere. Competitive pay with guaranteed annual reviews. Generous paid time off. Comprehensive health insurance + dental coverage (includes a monthly health stipend option). Performance bonuses based on KPIs. A team culture that values growth, accountability, and human connection. Why You'll Love Being Here Be Part of Something Big: Join a hyper-growth startup at the forefront of the eCommerce ecosystem with abundant learning opportunities. Inspired Every Day: Work with a team committed to continuous improvement and pushing boundaries. A Truly Collaborative Spirit: Thrive in a positive work environment focused on mutual growth and support. #J-18808-Ljbffr
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Talent Development Lead
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