Client Relationship Coordinator

3 weeks ago

Caloocan, Philippines Tavor Perry Full time

Job Overview
Do you thrive in a fast-paced, client-facing environment? We’re looking for a detail-oriented Client Relationship Coordinator to join our growing team. In this role, you’ll ensure every client receives top-notch service by managing job requests, coordinating with operations, and keeping clients updated every step of the way. Your organizational skills and proactive communication will help drive smooth job completion and lasting client relationships.

Key Responsibilities

  • Be the primary point of contact for clients, answering inquiries, providing updates, and managing job requests.

  • Coordinate job scheduling and ensure the right engineers are assigned to meet client needs.

  • Track job progress, share timely updates, and resolve changes or challenges quickly.

  • Create accurate reports and invoices while managing additional job requests as they arise.

  • Work hand-in-hand with dispatch and operations teams to ensure service delivery meets required SLAs.

  • Maintain up-to-date client records and handle account-related administrative tasks.

  • Manage job adjustments and uplifts, ensuring client approval and proper follow-through.

  • Uphold high service standards to exceed client expectations.

Mandatory Skills

  • Proven experience in customer service, account management, or scheduling.

  • Excellent communication skills with the ability to manage complex requests.

  • Strong organizational abilities to balance multiple clients and tasks.

  • Comfortable using Microsoft Office, CRM tools, and scheduling software.

  • Team-oriented mindset with a focus on client satisfaction.

Preferred Skills

  • Experience in dispatch, B2B services, or operations support.

  • Background in account management, reporting, or invoicing.

  • Ability to quickly adapt to new tools and systems.

  • Strong problem-solving skills with a proactive approach.

Why Join Us
By joining our team, you’ll play a key role in ensuring client success and smooth operations. We provide a supportive environment, opportunities for career advancement, and a chance to make a real impact in a dynamic, service-driven company.

#J-18808-Ljbffr

  • Client Relationship Coordinator

    5 days ago

    Caloocan City, National Capital Region, Philippines Tavor Perry Full time ₱800,000 - ₱1,200,000 per year

    Job OverviewDo you thrive in a fast-paced, client-facing environment? We're looking for a detail-oriented Client Relationship Coordinator to join our growing team. In this role, you'll ensure every client receives top-notch service by managing job requests, coordinating with operations, and keeping clients updated every step of the way. Your organizational...

  • Business Relationship Manager

    3 weeks ago

    Caloocan, Philippines AXA Full time

    BUSINESS RELATIONSHIP MANAGER Job Purpose: Assist partners in generating new business to achieve defined SP targets in single pay AUM, fee income, and activation. Build and deepen relationships with partners to drive business. Help Identify clients’ financial goals and expectations and assist partners in selecting appropriate investment opportunities....

  • Executive Director for Merchant Services, Client Service

    1 week ago

    Caloocan, Philippines J.P. Morgan Full time

    Lead Multiple groups within the Merchant Service Client Onboarding and Service organization. Work with Internal partners and clients to maintain and strengthening relationships. As a Client Service Director within Merchant Services, you will lead regional client onboarding and service team(s) in a professional capacity. Gather and provide data and feedback...

  • Client Service Delivery Analyst

    3 weeks ago

    Caloocan, Philippines J.P. Morgan Full time

    If you want to be instrumental in delivering unparalleled customer service and operational excellence, you have found the right team. As a Client Service Delivery Analyst within JPMorganChase, you will be a key player in our service center operations, providing exceptional customer service and support. Your role will involve addressing client inquiries,...

  • Sales Coordinator

    17 hours ago

    Caloocan, Philippines MachineLab Technology Inc. Full time

    Responsibilities Assist the sales team in client accounts Coordinate sales schedules to ensure timely follow-ups and meetings with clients. Prepare sales report Facilitate communication between the sales department and the technical team Support the execution of sales strategies by managing sales documentation. Qualifications Strong organizational and time...

  • Sales Coordinator

    21 hours ago

    Caloocan, Philippines Lekker Full time

    Overview Oversees the performance and efficiency levels of Sales Representatives. Responsibilities Assigning territories and quotas to company sales staff Maintaining supplies of sales presentation materials, including slides and brochures Analyzing customer shopping data to optimize sales efforts and better identify potential customers Tracking the quotas...

  • Client Service Analyst

    3 weeks ago

    Caloocan, Philippines J.P. Morgan Full time

    Seize the opportunity to be a part of the JPMorgan Chase team as a Client Service Analyst in Commercial banking now! As a Client Service Analyst within our Client Service Team, you will be reporting to a Senior Associate or Manager. Your responsibilities will encompass a range of customer service and relationship management tasks, along with operational...

  • Warranty Coordinator

    22 hours ago

    Caloocan, Philippines Beepo Full time

    Beepo Clark Freeport and Special Economic Zone, Central Luzon, Philippines 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Discover your 100% YOU with Beepo!Position: Warranty Coordinator Location: Central Luzon Work setup & shift: Remote | Day Shift What's in it for you?Competitive Total Rewards...

  • Client Operations Analyst

    4 weeks ago

    Caloocan, Philippines J.P. Morgan Full time

    Overview Become an integral part of our client operations team, delivering outstanding customer service and support within our service center operations across various products and platforms. This role offers an exciting opportunity to leverage your strategic planning and anti-fraud awareness to ensure smooth operations and safeguard our clients' interests....

  • Client Services Administrator

    2 weeks ago

    Caloocan, Philippines Willis Towers Watson Full time

    The Role Responsible for an excellent administrative support to the Global Client Support Coordinators; Process client software license in a timely and accurate manner, ensuring compliance with software license agreement, quality procedures and agreed timelines; Assist client and client services team such as, providing quotations, processing renewals,...