Technical Support Representative
4 weeks ago
Embrace the innovation with iOPEX Technologies. Join us now We are hiring for awesome and tech-savvy Technical Support for our # team. Job Overview: As a technical support representative, you’ll work directly with our customers over phone. Our team focuses on helping our customers directly with issues they are experiencing with our product or its functionality. What you will be doing: Handle customer issues via phone calls for a technology product in Electric Vehicle Troubleshoot technical issues pertaining to products in Electric Vehicle Provide active updates to the customer until the issue has been resolved Triage issues to Level‑2 and Customer Care team in other global locations Accurately document cases in‑line with process requirements Draft and send email follow‑ups to the customer about cases that are being handled Maintain a positive attitude and calmly resolve issues customers face with the product What we are looking for: At least a Senior High School or High school old curriculum graduates Should have at least 1 year of Technical Support on a BPO set up Excellent oral and written communication skills The ability to communicate technical information in an accessible manner to non-technical customers Good understanding of customer service processes, tools and best practices Ability to multi-task (Speak to customers on phone and type case notes in concurrence) Should be willing to work onsite on a shifting in BGC, Taguig Other info: Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers) Work setup: Onsite Schedule: Shifting What's in it for you? Our people enjoy some amazing perks, check out a few below: Competitive salary package Exciting employee engagement activities Stability (Continuously getting pioneer accounts) Learning sessions every week Fast career growth Accessible location HMO Leave credits/Leave conversions Night differential Uncapped annual appraisal 2 days off And most importantly, you’ll be part of a growing company with dynamic and engaging team. Interested? Here are ways to reach us: Please make sure to accomplish this form: Send a message to (Steph) Join our awesome # team #J-18808-Ljbffr
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Technical Support Representative
2 weeks ago
Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time ₱20,000 - ₱40,000 per yearSummary:As a Technical Support Representative, you will be doing after-sales service for outdoor batteries, mobile power, etc., including customer service such as returns and exchanges, as well as technical support services such as warranty and instruction on how to use.Responsibilities:Customer Service:Respond to customer questions regarding queries about...
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Technical Support Representative
3 weeks ago
Taguig, Philippines Helpware Full timeOverview Position Summary: As a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues, providing troubleshooting guidance. The Technical Support Specialist is responsible for day-to-day technical tasks via the Ticketing system, relating...
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Technical Support Representative
4 weeks ago
Taguig, Philippines Helpware Inc. Full timeOverview Position Summary: As a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues and providing troubleshooting guidance. The Technical Support Specialist is responsible for day-to-day technical tasks via the ticketing system,...
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Technical Support Representative
2 weeks ago
Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time ₱120,000 - ₱180,000 per yearSummary:As a Technical Support Representative, you will be doing after-sales service for outdoor batteries, mobile power, etc., including customer service such as returns and exchanges, as well as technical support services such as warranty and instruction on how to use.Responsibilities:Customer Service:Respond to customer questions regarding queries about...
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Technical Support Representative
2 weeks ago
Taguig, Philippines Bellsoft Global Full timeJob Summary: We are looking for a Technical Support Representative to assist customers with technical issues via phone, email, or chat. You will troubleshoot problems, provide product support, and ensure quick and accurate resolutions. Responsibilities: Handle technical inquiries and troubleshoot customer issues Provide step-by-step solutions and product...
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Technical Support Representative
2 weeks ago
Taguig, Philippines Bellsoft Global Full timeJob Summary: We are looking for a Technical Support Representative to assist customers with technical issues via phone, email, or chat. You will troubleshoot problems, provide product support, and ensure quick and accurate resolutions. Responsibilities: Handle technical inquiries and troubleshoot customer issues Provide step-by-step solutions and product...
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Technical Support Representative/Specialist
3 weeks ago
Taguig, Philippines iOPEX Technologies Full timeEmbrace the innovation with iOPEX Technologies. Join us now! We are hiring for awesome and tech‑savvy Technical Support for our # team. With at least 1 year of Technical Support experience: Technical Support Specialist (Pre‑dominantly Non‑voice) Technical Support System Specialist (Pre‑dominantly Non‑voice) Technical Sales Specialist...
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Technical Support
3 weeks ago
Taguig, Philippines Orbit Teleservice NCR Full timeWANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW. We are continuously looking for top talents to join our team. We achieve stability in our organization by treating our employees the same way we treat our valued clients, with utmost care. List of vacancies we have for you: - ...
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Technical Support Circle Leader
2 weeks ago
Taguig, Philippines TALENTMATE Full timeTechnical Support Circle Leader Job Summary: The Team Leader is responsible for managing and supporting a team of technical support representatives handling telco-related services. The role ensures that performance metrics, quality standards, and customer satisfaction targets are met, while providing coaching, mentoring, and technical guidance to the team....
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Technical Support Circle Leader
2 weeks ago
Taguig, Philippines Probe CX Full timeProbe CX Taguig, National Capital Region, Philippines Job Summary The Team Leader is responsible for managing and supporting a team of technical support representatives handling telco-related services. The role ensures that performance metrics, quality standards, and customer satisfaction targets are met, while providing coaching, mentoring, and technical...
