Dining Supervisor

4 weeks ago

Quezon City, Philippines RUSTAN COMMERCIAL CORPORATION Full time

Overview As a Dining Supervisor, you will play a pivotal role in ensuring the smooth and efficient operation of our dining establishment. Your primary responsibility will be to lead and support our restaurant staff, providing exceptional customer service and maintaining high-quality standards. With your strong leadership skills and hospitality expertise, you will create a positive and welcoming atmosphere for our valued guests. Key Responsibilities Team Leadership: Supervise and motivate the restaurant team, fostering a positive work environment and ensuring staff are well-trained and equipped to deliver outstanding service. Customer Service Excellence: Demonstrate a genuine commitment to providing exceptional customer experiences, addressing guest inquiries, concerns, and feedback with professionalism and courtesy. Operational Oversight: Monitor and maintain the dining area, ensuring cleanliness, safety, and compliance with health regulations and company policies. Collaboration with Kitchen Staff: Work closely with the kitchen team to ensure the prompt and accurate preparation and delivery of meals, maintaining a seamless flow of operations. Inventory Management: Manage inventory and supplies, placing orders as needed to maintain optimal stock levels and minimize waste. Policy Implementation: Enforce restaurant policies and procedures to uphold quality standards and operational efficiency. Performance Evaluation: Conduct performance evaluations, provide feedback, and address any performance issues in a constructive and supportive manner. Support Management Goals: Collaborate with the management team to achieve revenue targets, meet operational objectives, and contribute to the overall success of the restaurant. Requirements Proven experience as a Restaurant Supervisor or similar role within the hospitality industry. Strong leadership and communication skills to inspire and motivate a diverse team. Excellent customer service and problem-solving abilities. Knowledge of restaurant operations, including front-of-house and back-of-house procedures. Familiarity with health and safety regulations and food handling standards. Ability to handle high-pressure situations while maintaining a positive attitude. Flexible schedule availability, including evenings, weekends, and holidays. Graduate of Hospitality Management is a plus. #J-18808-Ljbffr

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