Senior Business Development Executive

Position Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across industries including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry-leading organization.

Position Summary : We are seeking a Senior Business Development Executive to lead new client acquisition, manage key corporate relationships, and close high-value business accounts across IT and BPO services. This role is ideal for a goal-oriented, expert communicator and strategist who thrives in a fast-paced environment and has a proven track record of selling complex solutions and consulting services.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Position Responsibilities

• Client Acquisition & Relationship Building – Identify, qualify, and engage senior business leaders through outbound calls, emails, social media, and networking. Establish and maintain long-term relationships with corporate clients and strategic partners.
• Sales Strategy & Execution – Collaborate with senior sales leadership to develop and execute targeted sales and marketing plans. Prepare and present proposals, tenders, and reports tracking sales activity, costs, and profitability.
• Market Intelligence & Positioning – Conduct competitor analysis and market research to identify strategic positioning and communication approaches. Develop go-to-market strategies and product positioning in collaboration with internal teams.
• Cross-Functional Collaboration – Coordinate with internal departments to ensure timely and budget-compliant project delivery. Partner with marketing, product, and operations teams to deliver contract-winning solutions.

Candidate Qualifications

Wonder if you are a good fit for this position? All positive, driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the qualities below.

• Bachelor’s degree in Economics, Finance, Marketing, Business Management, IT, or equivalent experience.
• 12+ years of successful sales and leadership experience in IT, BPO services, consulting, or software solutions.
• Proven success in selling managed services, system integration, and technology products.
• Familiarity with market research tools like Hoovers, Mintel, or similar platforms.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and other business tools.
• Ability to work independently, manage uncertainty, and proactively drive results.
• Strategic thinker with a consistent track record of meeting or exceeding sales targets.

Compensation & Benefits

Compensation Details – At MCI, compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI – We offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• HMO Coverage plus a dependent (Rank & File: ₱100,000 coverage; Supervisors/Managers: ₱120,000 coverage)
• Dental Coverage
• In-house dental assistance worth ₱5,000
• Free meals during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off-site events
• Social engagement and networking opportunities
• Plus, more in-office rewards, raffles, recognition gifts, and treats

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring offerings to fit the needs of our diverse team across subsidiaries and locations. While benefits may vary by geography, the core commitment remains: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today

Physical Requirements

This job operates in a professional office environment. The employee will be largely sedentary and may sit or stand for long periods while using a computer and headset. The employee will regularly operate a computer and other office equipment, including a phone, copier, and printer. Occasional movement around the office may be required, with potential to lift up to forty (40) pounds.

Conditions of Employment

• All MCI Locations – Must be authorized to work in the country where the job is based.
• Subject to background and security investigations with fingerprint; offers contingent on results.
• Must be willing to submit to drug screening; offers contingent on results.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. For accommodations, contact Human Resources.

Equal Opportunity Employer

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, customers, and community. All aspects of employment are based on merit and qualifications. MCI maintains a work environment free from discrimination. MCI will consider qualified applicants with criminal histories in accordance with local and federal requirements, and will not tolerate discrimination or harassment based on protected characteristics. We adhere to these principles in all aspects of employment and provide reasonable accommodation to qualified employees with protected disabilities where required by law.

About MCI

MCI helps customers address CX and DX challenges by delivering industry-leading solutions that drive exceptional experiences and performance. MCI provides BPO, staff augmentation, contact center services, and IT services, with a global footprint and diverse brands. The description is intended to outline the general overview of the role and is not an all-inclusive list of duties, responsibilities, skills, and qualifications. The employer may revise this description at any time; this description is not an employment contract, and either party may terminate employment at will.

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