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Customer Service Representative

2 months ago

Quezon City, Philippines SourceXpert Business Services Co. Full time
Concentrix
Customer Service Representative

Available Accounts:
Healthcare(UP Technohub)
Financial(Ane Makati)

Responsibilities:
-Answering incoming calls from customers
-Sorting out customers’ inquiries or requests
-Ensuring that customers’ requests are managed in an appropriate and timely manner
-Developing, organizing, and maintaining accurate files
-Maximizing different Concentrix and client-based tools and applications for customer management and servicing
-Delivering a high caliber of service in a friendly, confident, and informed manner

Requirements:
-College Graduate, Associate Graduate with 6 months BPO experience
-We accept at least SHS/HS graduate with at least 12 months BPO experience
-Good to excellent English communication skills
-Excellent customer service, problem-solving, and multitasking skills
-Computer literate
-Can start asap

Offer:
-Up to Php 25k salary offer
-Plus allowances
-Monthly performance incentives
-Leave Credits
-Insurance Coverage
-HMO
-Career development and advancement opportunities

Apply now and be part of our team
#JoinCNX now and let’s be #DifferentTogether