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Customer Service Representative

1 month ago

Quezon City, National Capital Region, Philippines Sapient Global Services Full time

Customer Service Representative Job Description

**About the Role**

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Sapient Global Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

**Responsibilities**

* Provide information and assistance to customers via phone, email, and chat
* Resolve customer complaints and escalate issues as needed
* Maintain accurate records of customer interactions and transactions
* Collaborate with team members and other stakeholders to improve customer service processes

**Requirements**

* High school diploma or equivalent
* Good communication and interpersonal skills
* Excellent problem-solving and decision-making abilities
* Ability to thrive in a fast-paced and dynamic environment

**What We Offer**

* Competitive salary and bonus structure
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application now.