Marketing & Listing Coordinator - 48536465507
22 hours ago
Marketing & Listing Coordinator at Somewhere Location Manila, National Capital Region, Philippines (REMOTE) Position Details Work Hours: 10:00 AM – 6:00 PM EST, Thursday to Monday (Tuesday/Wednesday off) Pay: $1,200 – $1,400 USD/month Holidays: 5 days annual PTO Company Overview A family‑owned property management business in Clearwater, FL, specializing in vacation rentals across Tampa Bay beaches. They offer full‑service management, marketing, and guest support for homes and condos, helping owners maximize bookings while ensuring exceptional guest experiences. Responsibilities Optimize property listings across OTAs (Airbnb, VRBO, etc.) including photo order, editing, headlines, descriptions, and amenities to maximize bookings. Manage social media channels (Instagram, Facebook, TikTok, etc.) with content creation, scheduling, and engagement. Create and send newsletters and email campaigns via MailChimp or similar platforms to engage past and prospective guests. Assist with marketing campaigns, promotions, and guest engagement initiatives. Track and summarize KPIs (occupancy, revenue, engagement, etc.) and provide actionable insights to the team. Maintain organized records of marketing content, system processes, and listing updates. Prepare and maintain reports on property performance, guest interactions, and booking trends. Use internal systems such as Streamline, Breezeway, and Enso Connect (knowledge of Enso Connect is a plus). Identify opportunities to improve operational workflows and standardize processes. Handle occasional inbound communications and overnight calls when necessary. Troubleshoot guest issues and elevate to on‑site Guest Services Managers as needed. Assist with sourcing and ordering items for guest experiences or operational needs. Support the team in ad‑hoc marketing, reporting, and operational projects. Minimum Requirements Excellent English communication skills (neutral accent). Bachelor's Degree (ideally). 3+ years of related experience. 3+ years in marketing and customer services. Experience working for a vacation rentals company. Experience in listing optimization is required. Proven experience managing social media channels, creating content, and sending newsletters via MailChimp or similar platforms. Experience with Streamline PMS, Breezeway, and OTAs (Airbnb, VRBO) is advantageous. Skills & Attributes Strong marketing and analytical mindset. Excellent verbal and written English communication. Detail‑oriented, highly organized, and able to manage multiple projects simultaneously. Comfortable using reporting tools, guest communication platforms, and operational software. Ability to troubleshoot guest issues calmly when required. #J-18808-Ljbffr
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