Process Writer

2 days ago

Taguig, Philippines NCS Group Full time

NCS Group in Taguig, National Capital Region, Philippines is a leading technology services firm operating across Asia Pacific with over 20 cities and a workforce of 13,000+. Process Writer – You will develop clear, accurate, and user‑focused process documentation. This role works closely with subject‑matter experts to capture current practices, define standard procedures, and ensure alignment with business requirements. Duties and Responsibilities Documenting business processes in clear, structured formats Reviewing and updating existing documentation for accuracy and clarity Collaborating with teams to validate process steps and ownership Ensuring alignment with governance standards and templates Skills Soft Skills: Leadership, Effective Communication, Collaboration, Storytelling, Stakeholder Management. Hard Skills: Project Management, End‑to‑End Process Design. 3>Hiring Considerations Demonstrable knowledge of Process Frameworks Ability to reach out across the organization and communicate with people at different levels, with diverse needs and agendas. Can articulate ideas, share experiences, skills, and is good at storytelling. Has a strong sense of urgency/ownership, able to operate independently or as part of a larger team. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology IT Services and IT Consulting Location: Taguig, National Capital Region, Philippines. #J-18808-Ljbffr

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