Small Business, Account Executive-Contact Center

Client Relations Associate

Posted 1 day ago

Job Description

As a Client-Based Client Relations Associate, you will be responsible for effectively gathering and validating information on certain subjects, while ensuring that the data about the subject has gone through the proper processes and that all data acquired and reports generated are accurate, well-edited, well-presented, and submitted to the client at the agreed turnaround time and in accordance with client standards.

DUTIES AND RESPONSIBILITIES

• Act as the main point of contact between the client and CIBI (Operations, Sales, and Customer Engagement)
• Ensure that all completed information/documents needed must be endorsed to CIBI on time
• Monitor all pending documents/information to pursue the ticket/verification process
• Ensure the security of every gathered information/document following the Data Privacy Act of 2012
• Ensure security of all assigned devices (CIBI and Client)
• Must follow all client's company policies while at the client's office (Wearing ID/Badge at all times, English-only Policy, etc.)
• Satisfactory problem-solving skills to help resolve customer complaints and needs
• Keep track of all processes that pertain to the client's requirements, metrics, and portfolio
• Exceptional analytical skills for interpreting client data
• Communicate with the client on a regular basis any discrepancies and/or lacking requirements in the endorsements sent by the client
• Act as Ambassador of CIBI in client meetings and process alignment

JOB SPECIFICATIONS

Contract Duration

• 3 months - October to December

Client Site

Educational Background

• Preferably a graduate of any business or related course

Experience

• Preferably with 1-2 years' previous experience in the same work capacity/ role (e.g HR Onboarding Specialist, Client Onboarding Specialist, etc)
• Can systematically monitor progress and developments in the endorsements
• Willing to work on the graveyard shift if needed
• Willing to be assigned (on the field) on each client site

Technical / Functional Skills

• Operational Efficiency
• CRM Systems Management
• Data analysis and reporting
• Client Database Management
• Customer Support Software
• Database Querying (SQL, NoSQL)
• Project management
• Information Security Awareness

Leadership and/or Skills

• Communication
• Problem Solving & Adaptability
• Decision-Making & Initiative
• Collaboration & Cross-Functional Coordination
• Analytical Thinking
• Customer Service / Empathy

Client Relations Executive

Taguig, National Capital Region ₱ - ₱ Y Entech Philippines

Posted today

Job Description

Job Duties: Prepare and process renewal contracts, ensure accuracy and compliance; coordinate with clients and internal departments to finalize contract renewals; draft, review, and revise contract terms and conditions for existing clients; maintain and update retention data across dashboards and online platforms; support account management efforts to strengthen client relationships; identify and resolve contractual issues and disputes; organize, update, and maintain databases and files for all clients; answer incoming calls and respond to customer feedback and inquiries; perform other tasks as required by the Business Development Head.

Qualifications: Diploma or Bachelor's degree in Business Administration, Marketing, or a related field; minimum 2 years of experience in client relations, business development, or account management; strong communication and interpersonal skills; highly organized with attention to detail; ability to multitask and work under pressure; proficient in Microsoft Office and CRM systems is an advantage.

Shift Manager 2 (Client Relations Officer)

Taguig, National Capital Region Cuisine Locale Inc. Max's Restaurant Franchise

Posted today

Job Description

Key Job Responsibilities : Present the company's services, attend client calls/meetings; prepare service proposal based on client needs; responsible for service agreement signing with the client; maintain excellent relationships with clients through superior customer service; track sales data and work to meet sales team goals; generate sales reports; prepare sales-related documents throughout the sales process; gather materials and assemble information packages; perform after-sales follow-up and solicit feedback; telemarketing to new/potential and regular accounts with new offerings; participate in trade shows and events; attend to client concerns and coordinate with the relevant department for rectification.

Schedule: 8 hour shift. Ability to commute/relocate: Taguig - reliably commute or relocate before starting work (required).

Business Development Executive

Posted 1 day ago

Job Description

September 18, 2025 | Sales and Marketing | Alabang, Muntinlupa City

Job Description

Job Duties: Responsible for meeting and increasing sales volume; maintain all industrial customers; develop and maintain relationships with industrial clients; work with Logistics and Operations to meet client needs; maintain client relationships to retain them; report competitor movements; take on additional responsibilities as directed.

Qualifications: Diploma or Bachelor’s degree in Business Administration, Marketing, or related field; 1-2 years experience in client relations, business development, or account management; strong communication and interpersonal skills; highly organized; proficient in MS Office; driving license is a plus.

Business Development Executive

Taguig, National Capital Region ₱ - ₱ Y American Express International Inc.

Posted 1 day ago

Job Description

Business Development Executive — American Express

Overview: American Express ICS SME Acquisition team hires sales executives to manage relationships with Small Business clients in Australia via telephone channel. Role focuses on acquiring revenue up to $20M in Australia and hiring for Manila-based team.

Responsibilities: Prospecting for new customers; timely execution of sales activities; track performance; ensure targets; research prospects; use CRM; onboard new customers; promote brand; comply with policies; understand acquisition processes and products.

Minimum Qualifications: outbound B2B sales experience; ability to meet KPIs; strong communication; hybrid work setup; reliable internet at home; suitable home workspace; benefits include base salary, incentives, medical, and wellbeing programs.

Offer note: Background verification and work eligibility requirements apply.

Business Development Executive

Posted today

Job Description

What you’ll do

• Generate new business opportunities through lead generation, networking, and market research
• Develop and maintain client relationships; understand client requirements and propose solutions
• Prepare proposals, negotiate contracts, close deals; maintain sales pipeline
• Collaborate with operations and marketing; monitor market trends
• Achieve sales targets

What we’re looking for

• 1–2 years in business development or sales; preferably in workspace solutions, IT services, coworking, or digital platforms
• Strong communication and negotiation skills
• Ability to work independently
• Bachelor’s degree in related field

Job Qualifications (for another listing)

• A Registered Pharmacist or graduate of healthcare related field; experience in pharmacy is an advantage; strong communication; negotiation; good Excel skills

Additional Notes

Be The First To Know about related opportunities. Location: Philippines. Schedule: Monday to Friday. Start date: as soon as possible.

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