IT Account Manager
8 months ago
Location: BGC, Taguig (Onsite)
Schedule: Dayshift
Qualifications:
— Obtained a Bachelor's Degree
— Minimum of 2 - 5+ years of experience in IT project management or a related role.
— Proven experience in aligning IT plans with business goals and strategies.
— Demonstrated experience in managing client relationships and conducting regular client touchpoints to provide project status updates.
— Experience in ideation and initiation activities for IT enhancements and subscriptions
Responsibilities:
- Align IT plans of business units with the business units’ goals and strategies.
- Conduct regular client touchpoints to provide status of priority projects and BAU requests.
- Overall accountable for the ideation activities and initiation activities for enhancements and subscriptions.
- Review and coordinate with appropriate business units for the relevant costs and budget associated to their projects.
- Works with the business and ITG in defining priority levels for the clients’ system requests; negotiates with clients on issues related to resource contention and delivery dates.
- Handles the assessment and evaluation of BAU system enhancements requested by business units
- Participates in the preparation of the business case and high-level requirements documents, in support of firming up technology solutions for clients’ specific needs
- Establish collaboration and teamwork with business units, key personnel and stakeholders
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