BPO Quality Analyst for a PIONEER ACCOUNT

Quality Analyst for a Pioneer Account Responsibilities: Evaluate a required number of interactions (phone, chat, and/or e-mail) per week for all agents Accurately evaluate teammate behaviors using the company’s CORE practice to successfully identify impacting strengths and opportunities Consistently and accurately communicate client opportunities to...

Access Healthcare is looking for dedicated and detail-oriented Quality Analysts to join our Healthcare team. The ideal candidate will have 1 to 3 years of experience auditing calls for healthcare accounts, ensuring adherence to quality standards, compliance requirements, and customer satisfaction metrics (CSAT).Key Responsibilities:Conduct regular audits...

BPO Workforce Specialist for a PIONEER ACCOUNT 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from EPX: EPERFORMAX CONTACT CENTERS Manage intraday staffing needs in order to meet client requirements based on prescribed intervals Monitor real-time teammates’...

With more than 3 years of experience as a QA.With 2 years experience as a QA LeadExperience handling group of Quality Analysts.\Experience in scrubbing and doing RCA With Coaching experience. Must have handled blended accountJob Type: Full-timePay: Php30, Php44,000.00 per monthExperience:Overall BPO: 5 years (Required)Quality Analyst: 3 years...

With more than 3 years of experience in BPOWith 2 years experience as a QAExperience in scrubbing and doing RCA With Coaching experience. Must have handled blended accountJob Type: Full-timePay: Up to Php33,000.00 per monthExperience:Overall BPO: 3 years (Required)Quality Analyst: 1 year (Required)scrubbing and doing RCA: 1 year (Required)billing, tech...

URGENT HIRING Join Our TeamLocation: MOA, Pasay | (Hybrid)Interview/Processing Mode: Onsite | ZoomSet-up: Hybrid | M-F | Weekends offWHAT'S IN IT FOR YOU?Competitive Salary Package: Earn PHP 24,000Fast Job OffersQUALIFICATIONS:At least 2 years completed in collegeMust have 1 year BPO International Account Experiencemust be amenable to report onsite if...

TASQ is looking for three call center quality analysts to work onsite in Pasay. Role Description This is a full-time remote role for a Quality Compliance Analyst. The Quality Compliance Analyst will be responsible for ensuring regulatory compliance, conducting audits, analyzing data, and monitoring financial practices. The role will involve effective...

Pure ONSITE JOBNo work from home set-up or HybridShould have an experience as Quality Analyst from previous Job in a BPO Setupat least 2 yrs or more as Quality Analyst RoleGood Listening, Written and Verbal Communication SkillsKeen on detailsCan start AsapJob Types: Full-time, PermanentPay: Php40,000.00 per monthBenefits:Company eventsHealth insurancePaid...

Qualifications:Associate Degree or Bachelor's DegreeAt least 2 years experience as Quality Analyst LeadAmenable to work onsiteJob Type: Full-timePay: Up to Php40,000.00 per monthBenefits:Health insuranceLife insuranceOpportunities for promotionPaid trainingPromotion to permanent employeeEducation:Bachelor's (Required)Experience:BPO industry: 2 years...

About the role As a Quality Analyst in our healthcare Business Process Outsourcing (BPO) division, you will play a vital role in ensuring the consistently high quality of our customer service operations. Reporting to the Quality Assurance Manager, you will be based in our modern office in Pasay City, Metro Manila. This full-time position offers excellent...