Technical Support

Technical Support Account

Malabon, National Capital Region ₱ Y Sapient Global Services

Posted today

Job Description

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Responsibilities

• Respond to customer calls, emails, and chats for technical support.
• Diagnose and resolve hardware, software, and network issues.
• Inform customers about product features and limitations.
• Share knowledge to enhance team performance and customer experience.
• Adhere to company policies and industry standards.

Benefits

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Pay: Up to Php28,000.00 per month

• Additional leave
• Company events
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

IT Technical Support

Guiguinto, Bulacan ₱ - ₱ Y SECMOTO Supply Sales Corp.

Posted today

Job Description

Provides technical support for online systems, websites, and e-commerce platforms. Troubleshoots software, hardware, and network issues, and ensures smooth digital operations.

Qualifications

• Bachelor's degree in IT or related field
• Experience in tech support or helpdesk roles
• Knowledge of e-commerce platforms, basic networking, and troubleshooting
• Strong communication and problem-solving skills

Job Type

Full-time

Relocation

• Guiguinto: Reliably commute or planning to relocate before starting work (Required)

Experience

• IT Support: 3 years (Required)

Willingness to Travel

• 100% (Required)

Technical Support Lead

Marilao, Bulacan ₱ - ₱ Y Kitchen Beauty Marketing Corporation

Posted today

Job Description

Technical Support Lead

Requirements

• Bachelor's degree in business or related field; Engineering graduate is an advantage
• Experience in similar after sales or sales support roles
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint)
• Effective oral and written communication skills
• Strong organizational and interpersonal skills

Cross-Departmental Activities

• Provide timely cross function activities for customer service and product testing workload
• Align tasks to the assigned department and provide timely reports to the superior

Customer Complaint Validation

• Perform testing and analysis on returned or defective products
• Identify root causes and document findings for escalation
• Support feedback to suppliers with reliable data

Product Testing Execution

• Conduct testing of samples and items with defects
• Ensure testing accuracy and compliance with standards
• Validate results with subordinates when needed
• Respond to customer inquiries related to repair and specs
• Coordinate with CS&L for document work and spare parts approvals

Authorized Service Center Engagement

• Coordinate with service centers for spare parts queries and orders
• Prepare billing statements for rebates

Technical Support Supervisor

Posted today

Technical Supervisor – Carbonizer Machine

(1 Vacancy)

Job Description:

Supervise daily operations of the Carbonizer Machine to ensure safe, efficient, and continuous production. Operate and oversee machine processes, ensure quality and safety, conduct preventive maintenance, and troubleshoot.

Translate technical documents between English and Chinese Mandarin as needed. Lead a team of operators and coordinate with maintenance/production departments. Monitor workflows and implement improvements. Prepare production reports and ensure safety/quality compliance.

Technical Support Engineer

Caloocan City, National Capital Region ₱ Y Ingcoph Traders Inc.

Posted today

Job Description

Operations Process Engineer will develop, analyze, and optimize operational processes to support growth.

Qualifications

• Design, implement, and optimize operational processes
• Process mapping, workflow analysis, and KPI monitoring
• Develop and standardize procedures and documentation
• Collaboration with logistics, warehouse, and supply chain
• Strong data analysis and project management skills

Responsibilities

• Bachelor's degree in Industrial, Mechanical, Chemical Engineering, or related field
• Experience in process engineering or continuous improvement
• Problem-solving and analytical skills
• Proficiency in process mapping tools
• Ability to thrive in a fast-paced environment
• Experience in a growing/start-up environment

Job Types: Full-time, Permanent

• Additional leave
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Technical Support Representative

Posted today

Job Description

About the role

Join our dynamic team at Fogatti under Powtek'. In this full-time position based in Pulilan Bulacan, you will be the first point of contact for our customers, providing technical support and troubleshooting assistance.

What you'll be doing

• Answer inbound customer calls and respond to technical inquiries
• Diagnose and troubleshoot a variety of technical issues
• Provide step-by-step guidance to resolve problems
• Document interactions and maintain records
• Escalate complex issues as needed
• Expand technical knowledge to stay up-to-date

What we're looking for

• Strong communication and interpersonal skills
• Problem-solving abilities and technical understanding
• Experience in customer service or technical support, preferably in a call centre
• Familiarity with common software, hardware, and networking technologies
• Commitment to learning and excellent customer service

What we offer

• Competitive salary and performance-based bonuses
• Professional development and career advancement
• Inclusive culture with work-life balance

About us

Fogatti under Powtek' is a technology solutions provider focused on customer satisfaction. Join our team and contribute to our success.

Apply now to become our next Technical Support Representative.

Encoder & Technical Support Staff

Valenzuela, National Capital Region ₱ Y Mega Masterlink Fabricator and Electrical Services Corporation

Posted today

Job Description

Encoder & Technical Support: encode technical data into systems with accuracy and speed. This role requires strong technical skills and attention to detail.

Duties and Responsibilities

• Encode high volume of technical data into company systems
• Verify accuracy and completeness
• Convert paper documents to digital files
• Organize and maintain files and databases
• Collaborate with cross-functional teams
• Maintain data integrity and security
• Perform data backup and recovery
• Encode digital video and multimedia content into appropriate formats

Qualifications

• Associates or Bachelor's degree in Electrical Technology preferred
• Experience as encoder or similar role
• Typing speed 40-50 wpm with accuracy
• MS Office proficiency
• Familiarity with data entry tools is a plus
• Excellent attention to detail and multitasking

Job Types: Full-time, Permanent

Pay: From Php18,000.00 per month

• Paid training

Aftersales Technical Support Engineer

Posted today

Job Description

• Provide post-sale support to customers via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Document issues and feedback for quality assurance
• Maintain knowledge of product features and specs
• Assist with product setup, installation, and usage
• Provide training on updates or new features
• Collaborate with sales and engineering teams
• Provide insights into product performance

Job Type

• Full-time
• Company events
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Customer Support

Sapient is URGENTLY HIRING for Call Center Agents in Metro Manila sites.

Responsibilities:

• Resolve inquiries, concerns, or complaints; escalate when needed
• Maintain accurate records of interactions and orders
• Stay updated on policies and services
• Contribute to a positive team environment

Qualifications:

• Good communication skills
• English proficiency
• Computer literate
• Strong problem-solving abilities
• Thrives in fast-paced environment

Benefits:

• Monthly commissions
• Non-voice and easy accounts
• HMO for 2 dependents from day 1
• Free coffee and biscuits
• Paid leaves, OT & holiday pay
• 13th-month pay and other government benefits
• Career growth, incentives, signing bonuses

Be part of a growing team and enjoy work-life balance. Apply now for quick response.

Job Types: Full-time, New-Grad, Permanent

Customer Support

Caloocan City, National Capital Region ₱ Y SapientBPO Valenzuela

Posted today

Job Description

Mass hiring for Call Center Agents in Metro Manila sites. Apply today and get hired immediately.

Responsibilities:

• Resolve inquiries or complaints; escalate when needed
• Maintain records of interactions and orders
• Stay updated on policies
• Contribute to a positive team environment

Our Benefits:

• Monthly commissions
• Non-voice and easy accounts
• HMO for 2 dependents
• Free coffee and biscuits
• Paid leaves, OT & holiday pay
• 13th-month pay and other benefits

Job Types: Full-time, New-Grad, Permanent

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