Junior Business Partner

4 weeks ago

Taguig, Philippines Eastvantage Full time

Eastvantage Taguig, National Capital Region, Philippines

Overview

Join to apply for the Junior Business Partner role at Eastvantage .

Location: Taguig, Philippines

Work Mode: Flexible office & remote

What You'll Do
  • Client Relationship Management: Serve as the primary point of contact for assigned client accounts; build and maintain strong, long-lasting client relationships; understand client needs and provide tailored solutions. Conduct regular check-ins and address client inquiries promptly and professionally.
  • Account Management: Monitor account performance and identify opportunities for growth and improvement; prepare and present regular account reports to clients and internal stakeholders; review and approve invoices and charges related to the account, ensuring accuracy and adherence to agreed-upon rates; proactively address any client concerns or issues to ensure satisfaction and retention.
  • HR and Payroll Liaison: Act as the main point of contact for clients regarding HR and payroll related inquiries and requests; communicate client needs to internal HR/payroll teams; facilitate clear communication between clients and internal stakeholders; ensure client satisfaction by coordinating timely and accurate responses to HR- and payroll-related questions.
  • Administrative Support: Assist with coordination of HR and payroll related documentation and processes; maintain accurate client records; support onboarding and offboarding; prepare and distribute HR and payroll related communications to clients.
  • Operational Coordination: Assist in resolving operational issues in a timely manner, escalating to the HR team when necessary; collaborate with internal teams to ensure seamless service delivery.
  • Compliance Awareness: Maintain general awareness of HR laws, regulations, and company policies; escalate potential compliance issues for review and action.
What We're Looking For
  • Account Management Experience: Minimum 1 year in account management or client service roles, preferably with exposure to HR functions. Proven track record of successfully managing client relationships and coordinating HR-related services.
  • HR Principles & Practices: Strong understanding of basic HR and finance principles and practices, with ability to communicate concepts to clients.
  • Communication & Interpersonal Skills: Proficient communication and interpersonal skills, with ability to build rapport with clients and liaise with internal teams; clearly understand and articulate client needs.
  • Organizational & Time Management Skills: Excellent organizational and time management skills, able to prioritize tasks and manage multiple client accounts; detail-oriented.
  • Technical Proficiency: Proficiency in Microsoft Office; experience with HR-related software or CRM is a plus.
  • Teamwork & Collaboration: Ability to work independently and as part of a team, collaborating with stakeholders.
  • Problem-Solving: Strong problem-solving skills to identify and resolve operational issues; escalate complex problems as needed.
  • Compliance Awareness: General awareness of labor laws, regulations, and company policies; ability to recognize potential compliance issues.
  • Cross-Functional Collaboration: Ability to work effectively with cross-functional teams and stakeholders.

Ready to make an impact? Apply now and let's grow together

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