Site Reliability Engineer

2 weeks ago

Taguig, Philippines Tata Consultancy Services Full time

Overview

We are seeking a skilled and motivated Site Reliability Engineer (SRE) with expertise in supporting and managing MQ and Kafka systems. The ideal candidate will have a strong background in Unix systems administration, experience with Kubernetes (preferred), and a passion for maintaining high availability, performance, and reliability in distributed systems.

Key Responsibilities
  • Provide technical guidance and assist application teams with adoption of MQ Encryption in Transit.
  • Manage and Support MQ & Kafka Systems: Monitor, maintain, and troubleshoot IBM MQ and Kafka clusters to ensure optimal performance and reliability. Handle incident management, including root cause analysis and post-mortem reviews.
  • Automation and Scripting: Develop and maintain automation scripts to streamline operational processes, deployment pipelines, and monitoring solutions using tools like Ansible, Python and/or shell scripts or similar.
  • Monitoring and Alerting: Implement and manage monitoring tools (e.g., Prometheus, Grafana) to track the health and performance of MQ, Kafka, and related systems. Create and manage alerting mechanisms to proactively identify and resolve issues.
  • Performance Tuning and Optimization: Continuously monitor system performance, identifying and resolving bottlenecks. Implement best practices for scaling Kafka and MQ clusters.
  • Collaboration and Support: Work closely with application development, DevOps, and other engineering teams to support new and existing applications.
  • Documentation: Maintain clear and comprehensive documentation for system configurations, procedures, and troubleshooting guides.
Qualifications

Experience: 5+ years of experience as a Site Reliability Engineer or in a similar role, with hands-on experience in supporting MQ (e.g., IBM MQ) and Confluent Kafka.

Technical Skills: Experience in managing & supporting a large IBM MQ and/or Kafka plant. One of the two below is mandatory.

IBM MQ Administration
  • Installation & Configuration: Proficiency in installing and configuring IBM MQ.
  • Queue Management: Creating, configuring, and managing queues, channels, listeners, and other MQ objects.
  • Security Configuration: Implementing SSL/TLS, access control lists (ACLs), and MQ object security.
  • Troubleshooting MQ Performance related issues.
Confluent Kafka Administration
  • Installation & Configuration: Proficiency in installing and configuring Kafka brokers, Zookeeper, Kafka Connect, and Schema Registry on various platforms.
  • Cluster Management: Skills in managing Kafka clusters, including adding/removing brokers, partitioning, and replication strategies.
  • Kafka Broker Configuration: Deep understanding of broker configurations such as log retention, segment sizes, and in-sync replica (ISR) management.
  • Experience of managing Kafka on Kubernetes is preferred.
  • Familiarity with CI/CD pipelines and related tools (e.g., Jenkins, Git).
  • Experience with configuration management tools (e.g., Ansible).
  • Proficiency in Unix/Linux administration.
  • Familiar with Networking concepts and utilities
  • Proficiency with Python programming language
  • High Availability (HA) & Disaster Recovery (DR): Setting up and maintaining HA clusters and disaster recovery solutions, including replication and failover mechanisms.
Soft Skills
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced, dynamic environment.
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