iBex Pasig Silver City

3 weeks ago

Pasig, Philippines JobsAvenuePH Full time

Overview

NOW HIRING Customer Service Champions Wanted. Under the Ibex XTRA Referral Program by John Christopher Briagas. Are you ready to kickstart (or level up) your BPO career with one of the most trusted global customer service companies? Join IBEX and become part of a team that values growth, excellence, and people-first service

Your Role

As a Customer Service Representative, you will:

  • Handle incoming calls with empathy and confidence
  • Understand and assess customer needs to deliver helpful solutions
  • Resolve issues using critical thinking and great communication
  • Stay friendly and efficient — even under pressure
  • Meet or exceed productivity and quality goals
  • Handle escalations with professionalism
  • Follow company processes while maintaining a positive attitude
What We’re Looking For

With BPO Experience:

  • At least High School Graduate
  • 6 months+ of Call Center experience

Without Experience:

  • At least 2nd year completed in college
Other Qualifications:
  • Willing to work the night shift and on a shifting schedule
  • Strong English communication skills
  • Detail-oriented and reliable
  • Self-motivated and committed to learning
  • Team player with integrity
  • Resourceful and fast learner

Be part of something bigger.

Apply now under the Ibex XTRA Referral Program powered by John Christopher Briagas — and let’s win together

#J-18808-Ljbffr

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