Client Implementation Officer
3 weeks ago
Client Implementation Officer – MicroSourcing Location: MOA, Pasay City, PhilippinesWork setup & shift: Hybrid / Dayshift Why join MicroSourcing? MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines, with over 9,000 professionals across 13 delivery centers. We are committed to an inclusive culture that celebrates diversity and values every individual’s contribution. Responsibilities Lead and manage all phases of client onboarding and implementation, from scoping and planning to final handover. Serve as the primary liaison between the client and internal departments (IT, HR, Recruitment, Operations) to identify and eliminate bottlenecks. Proactively identify risks that could delay projects or lead to client cancellations, and develop contingency plans. Capture lessons learned and drive continuous process improvement and documentation of best practices. Maintain clear, consistent communication with stakeholders, including senior management and the client, with regular status updates. Ensure a safe, healthy, and sustainable workplace and complete required training and compliance. Core Competencies Strategic & Analytical Thinking Proactive Problem‑Solving Client Onboarding and Project Management Cross‑Functional Collaboration Quality Assurance and Risk Management Documentation and Reporting Key Skills and Capabilities Analytical & Critical Thinking Negotiation & Vendor Interaction Attention to Detail & Strategic Planning Budget and Cost Management Leadership and Team Management Excellent oral and written communication Qualifications and Typical Experience Graduate of any bachelor’s degree (graduate studies an advantage) 3–5 years of experience in client implementations or transition of new clients/prospects in an outsourcing setup Experience in operations management, KPI development, and process design for voice and non‑voice operations Strong communication, planning, organization, and facilitation skills Proficiency in Word, Excel, Project Planning tools, and PowerPoint Ability to manage multiple simultaneous projects and coordinate across teams Experience with workflow routing/process and multi‑phase project management is preferred Other Position Requirements May require additional hours and travel to various sites Support for various client geos may require flexible scheduling Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries Outsourcing and Offshoring Consulting Terms & conditions apply. #J-18808-Ljbffr
-
Client Implementation Officer
2 weeks ago
Pasay, Philippines MicroSourcing Full timePosition: Client Implementation Officer Location: MOA, Pasay City Metro, Manila Work setup & shift: Hybrid | Shifting Why join MicroSourcing? Key Responsibilities The Client Implementation Officer is a strategic and pivotal role responsible for the successful and timely launch of new clients at MicroSourcing. This person is the driving force behind a smooth,...
-
Client Implementation Officer
4 weeks ago
Pasay, Philippines MicroSourcing Full timePosition: Client Implementation Officer Location: Manila, Philippines Work Setup & Shift: Onsite/Dayshift Reports To: Client Implementation Manager - Sr. Manager MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. Responsibilities Lead and manage all phases of the client onboarding and implementation process,...
-
Monday.com Implementation Specialist
6 days ago
Pasay, Philippines Lennor Group Full timeLennor Group is seeking a Remote Monday.com Implementation Specialist based in the Philippines. Salary Range : up to ₱100,000 Work Setup : Fully Remote Shift Schedule : Day Shift Location : Philippines The Role This candidate will be responsible for onboarding clients, customizing workflows, and ensuring successful adoption of Monday.com across various...
-
VC Implementations Accountant
2 weeks ago
Pasay, National Capital Region, Philippines Infinit-O Manila, Inc. Full time ₱1,200,000 - ₱2,400,000 per yearJob DescriptionInfinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.We navigate complex industry landscapes to drive transformative outcomes,...
-
Client Care Analyst
3 days ago
Pasay, National Capital Region, Philippines Visa Full time ₱1,200,000 - ₱2,400,000 per yearCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
Director, Client Services
3 weeks ago
Pasay, Philippines Visa Full timeCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
VC Implementations Accountant
7 days ago
Pasay, National Capital Region, Philippines Infinit-O Full time ₱400,000 - ₱800,000 per yearAbout Infinit-O: As a top Business Process Optimization solutions provider we partner with the world's fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and providing strategic advantage.Our company specializes in business process optimization for 18 years now, with a world-class Net Promoter Score of...
-
Director, Client Services
3 days ago
Pasay, National Capital Region, Philippines Visa Full time $90,000 - $120,000 per yearCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
HR OFFICER
3 weeks ago
Pasay, Philippines Market Place Cooperative Full timeOverview On-site - Pasay | 3-5 Yrs Exp | Bachelor | Full-time Job Description The HR Supervisor is responsible for supporting day-to-day HR operations, recruitment, employee relations, training and development, and compliance with HR policies and legal requirements. Responsibilities Full Employee Lifecycle Management: Recruitment and Onboarding — oversee...
-
Client Services Sales Manager
3 weeks ago
Pasay, Philippines Sun Life Financial (Quebracho NBO) Full timeOverview Join our esteemed financial services firm in the Philippines as a Client Services Sales Manager at Sun Life of Canada Philippines Inc. or Sun Life Asset Management Company Inc. In this pivotal role, you will lead a team of Business Sales Development Associates to drive unit growth, mentor advisors, and deliver exceptional financial services. If you...
