Leasing & Maintenance Operations Manager

Leasing & Maintenance Operations Manager At ClearDesk, you’ll get the stability of long-term placement, the flexibility of working from home, and the opportunity to support U.S. based real estate teams in delivering exceptional service. In this remote role, you’ll play a key part in keeping operations running smoothly while also contributing to branding and marketing efforts that help grow the business. The two founders, best friends, were running businesses that needed great talent fast. So, they started building remote teams across countries like the Philippines, Colombia, and India. Not only did it work, it thrived. They realized that talent isn’t limited by geography. With today’s technology and high-speed internet, we’re able to build high-performing global teams that support businesses across the U.S. So ClearDesk was born. Today, ClearDesk helps U.S. businesses grow by building world-class remote teams. We don’t just connect talent; we manage the entire experience, from recruiting to retention. And while we help clients thrive, we also stay deeply committed to helping our remote team members build real, lasting careers that support their lives and their families. The Role: Leasing & Maintenance Operations Manager Imagine being the key player behind the scenes, ensuring real estate operations run seamlessly handling everything from lease administration and maintenance coordination to vendor communication and tenant support. You’re the go-to person for keeping files organized, deadlines met, and everyone informed from owners, tenants, and vendors alike. On the marketing side, you’re creating targeted social media content that aligns with business goals and helps attract new clients. Whether it's updating records, improving workflows, or maintaining consistent communication, you’re the trusted collaborator keeping it all on track. And the best part? You get to do it all remotely, supporting a high-performing U.S.-based real estate team with precision, creativity, and confidence. What Your Days Might Look Like: Manage end-to-end lease administration, including preparing, reviewing, and sending lease agreements, addendums, and extensions for signature through DocuSign; ensure accuracy of dates, amounts, and names Monitor and track maintenance work orders from start to finish: assign vendors, follow up on progress, hold vendors accountable, and provide regular status updates to tenants and owners Serve as primary point of contact for tenants, owners, and vendors via email, phone (Dialpad), and text; ensure timely responses and clear communication Organize and maintain HOA documents and notices, ensuring files are up to date in Dropbox and communications are forwarded promptly to tenants Support owner and tenant relations by addressing inquiries, escalating urgent issues, and providing proactive follow-up until resolution Coordinate with owners regarding lease renewals, outstanding documents, and property updates, ensuring deadlines are met Conduct social media and marketing support, creating targeted posts aligned with business goals to attract new property management clients (not just homeowners) Monitor industry tools and identify opportunities to improve processes, including adopting new features or integrations that increase efficiency and responsiveness Maintain accurate records across systems (Dropbox, DocuSign, MLS, Zillow, CAR forms, Microsoft Suite) Implement time-blocking methods to ensure consistent attention to core tasks such as maintenance tracking, lease follow-ups, and owner communications Who We Think Will Thrive in This Role: You have experience in real estate support, lease administration, or property management. You’re confident using tools like DocuSign, AppFolio, Dropbox, and Microsoft Suite. You communicate clearly and professionally with tenants, owners, and vendors via email, phone, and text. You’re self-managed, tech-savvy, and thrive working remotely. You’re detail-oriented, proactive, and excel at juggling multiple tasks, from coordinating maintenance to managing records. You have a creative mindset and can support marketing efforts through social media content creation and process improvements. You are willing to work in a US time zone schedule. You can secure the required technical setup, including: At least a 720p HD webcam A primary internet connection of at least 25 Mbps A backup laptop, backup internet device, and backup power source A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM A backup computer with at least Intel Core i3 and 4 GB RAM Why ClearDesk? Because we believe work should be meaningful, even from home. At ClearDesk, you’ll work with clients who respect your time and value your skills. You’ll join a remote-first team that genuinely supports you, and you’ll see the impact of your work in real, tangible ways that matter to the people you work with. Here’s what you can expect from us: We pay you fairly and on time We provide prepaid HMO coverage for your peace of mind We help you grow with tools, training, and honest feedback We celebrate your wins And above all, we actually care Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com). Disclaimer: Candidates who apply for this position may be re-profiled to similar roles depending on their qualifications, experience, and current market demand. #J-18808-Ljbffr