Sales Support Specialist

Full-Time Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a detail-oriented and proactive Sales Support Specialist to join our dynamic sales team. The ideal candidate will have a strong background in sales support or administration, excellent communication skills, and the ability to manage multiple tasks efficiently. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Position Responsibilities Collect, organize, and summarize data from various sources, including market research, customer feedback, and internal reports. Maintain and update the CRM system with relevant sales and customer information. Draft and distribute email communications to executives, sales teams, and clients. Schedule and coordinate meetings, calls, and presentations for the sales team. Act as the primary contact for client inquiries, ensuring prompt and accurate responses. Assist in the preparation of sales proposals, contracts, and other documentation. Manage calendars and travel arrangements for sales executives. Provide logistical support for sales events and meetings. Generate regular reports on sales performance, market trends, and customer insights. Analyze data to identify opportunities for sales growth and improvement. Collaborate closely with the marketing and product teams to ensure alignment on sales strategies and initiatives. Support the sales team with the development of sales materials and presentations. Candidate Qualifications All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities Bachelor’s degree in Business Administration, Marketing, or a related field. Minimum of 2-3 years of experience in a sales support or administrative role. Exceptional organizational and time management skills. Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. Ability to work independently and as part of a team. Detail-oriented with a high level of accuracy. Ability to handle sensitive information with confidentiality. Conditions of Employment Must be authorized to work in the country where the job is based. Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Compensation Details At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: HMO Coverage plus a dependent Dental Coverage Free meal during training Career growth and learning Allowances for rice, clothing, laundry and meals Performance and loyalty bonuses Frequent disinfection, fogging of workplace Opportunities for growth and promotion Employee shuttle services Company retreats and off-site events Sharpen your social skills while meeting awesome people and making new friends Plus, more in-office rewards, raffles, recognition gifts, and treats Physical Requirements This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. Diversity and Equality At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. #J-18808-Ljbffr