Client Support Trainee

3 weeks ago

San Fernando, Philippines Talentfied Full time

Your role Talentfied is looking for a Client Support Intern to assist customers with technical problems when using the company's products and services. Client Support Intern responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn the company's clients’ trust. You should also be familiar with help desk software. Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures. Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update the internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share it with the company's Product, Sales, and Marketing teams Timely Reports to be submitted to management based on work done About you The ideal candidate should possess (Must haves): Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases Benefits Interning with Talentfied offers several benefits: Remote, work-from-home Tamperproof Certificate of Completion Full-time job opportunity for a top performer Completion Bonus Career progression Upon completing the trainee period, you will get a full-time job opportunity, especially when you're considered a top performer. #J-18808-Ljbffr

  • Business Associate Trainee

    2 days ago

    San Fernando, Central Luzon, Philippines Manpower Outsourcing Services, Inc. Full time ₱200,000 - ₱250,000 per year

    Job Title: Business Associate TraineeClient: Boston Scientific PhilippinesLocation: Multiple Locations Across the Philippines (North Luzon – Pampanga or Batangas, South Luzon – Laguna, Cavite, Legazpi, Western Visayas – Iloilo, Eastern Visayas – Cebu, Mindanao – CDO or Davao)Contract Duration: 1 Year (Project-Based, No Extension)Number of Openings:...

  • Client Engagement Support

    2 weeks ago

    San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱250,000 - ₱500,000 per year

    Position Title: Client Engagement SupportWork Set Up: On-siteSchedule: 8:00 PM to 5:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:Supports Sr. Client Engagement Specialist, in the overall performance of assigned programs, including coordinating the marketing, service, and reporting processes...

  • operations management trainee

    2 weeks ago

    San Pedro, Calabarzon, Philippines ALN Group of Companies Full time ₱250,000 - ₱500,000 per year

    Reports to the Restaurant Manager, Operations Management Trainee assists in the achievement of the overall Store Business Objectives specifically in the:Implementation and assurance of compliance on Food, Safety and Cleanliness Programs for the assigned area;Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customers' needs...

  • Sales Closer

    4 weeks ago

    San Fernando, Philippines Global Pacific Support Full time

    3 days ago Be among the first 25 applicants About Global Pacific Support Global Pacific Support (GPS) helps companies scale smarter — providing skilled virtual assistants, call center talent, and back-office professionals. We're not just filling seats; we're building teams that drive performance. Role Overview As a Sales Closer, you'll take over warm leads...

  • Management Trainee

    2 weeks ago

    San Mateo, Calabarzon, Philippines NEWSTAR SHOPPING MART INC. Full time ₱216,000 - ₱240,000 per year

    Job Benefits:SSS/Philhealth/Pag-IBIG ContributionsHoliday PayPaid TrainingCommunication AllowanceHMO Insurance BenefitsSales Target CommissionQuarterly Performance IncentiveQuarterly Star of the Quarter IncentiveQuarterly Perfect Attendance IncentiveQuarterly Family Leave IncentiveQuarterly Top 5 Highest Sales IncentiveQuarterly Awarding ProgramMid-Year KPI...

  • Client Service Representative

    2 days ago

    San Fernando, Central Luzon, Philippines Radiowealth Finance Company Full time

    Responsible for the providing administrative and clerical support related to the processing of loans and issuance of branch documentations in accordance with regulations policies, procedures and strategies.Duties and Responsibilities:1. Operations Support· Handles loan inquiries. Receives, evaluates and conducts initial interview of walk-in...

  • Client Service Representative

    2 days ago

    San Fernando, Ilocos, Philippines Radiowealth Finance Company Full time

    Job DescriptionResponsible for the providing administrative and clerical support related to the processing of loans and issuance of branch documentations in accordance with regulations policies, procedures and strategies.Duties and Responsibilities:Operations Support· Handles loan inquiries. Receives, evaluates and conducts initial interview of walk-in...

  • Client Services Manager

    3 weeks ago

    San Fernando, Philippines MCI Full time

    Overview San Fernando, PH JOB TYPE Full-Time Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud...

  • training and compliance officer

    2 weeks ago

    San Fernando, Central Luzon, Philippines TRANSNATIONAL AVIATION SUPPORT SERVICES Full time ₱900,000 - ₱1,200,000 per year

    I. REASON FOR EXISTENCE OF POSITIONTo support the Compliance Manager in ensuring that a company complies with its outside regulatory and legal requirements as well as internal policies and bylawsII. DUTIES AND RESPONSIBILITIESReports directly to the Compliance ManagerProvides administrative support by implementing systems, procedures, and policies;...

  • URGENT: BPO Trainer

    2 weeks ago

    San Fernando, Central Luzon, Philippines Sutherland Full time ₱250,000 - ₱750,000 per year

    ResponsibilitiesEnable and guide:Deliver and evaluate soft & technical skills training on all aspects of client training.Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge.Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.Facilitate all aspects...