Virtual Training

3 weeks ago

Antipolo, Philippines TalentPop App Full time

Overview Virtual Training & Success Lead (eCommerce) — join our rapidly scaling eCommerce ecosystem leader and take the reins of our entire digital learning experience. This role acts as the Chief Success Architect for remote teams, ensuring every agent is equipped to meet and conquer the fast-paced world of digital commerce. If you thrive on coaching, love designing compelling learning content, and have a passion for eCommerce (Shopify, SEO, Email Marketing), this is your next stage. Your mission is to elevate our eCommerce talent by designing and delivering a world-class virtual curriculum that transforms new hires into high-value eCommerce specialists and keeps veteran agents ahead of the curve. Responsibilities Design Learning Journeys: Architect comprehensive training programs—from onboarding to advanced specialization modules—focused on core eCommerce pillars (SEO, Email Marketing, Data Analytics, Shopify, Klaviyo). Facilitate Dynamic Sessions: Lead engaging virtual training and coaching sessions via platforms like Zoom, using screen sharing and collaboration tools to maximize knowledge transfer. Spearhead Onboarding: Manage the Onboarding Week, evaluate new agent readiness and potential, and set them up for immediate success and long-term career growth. Coach & Mentor: Conduct one-on-one and group coaching sessions focused on real-world problem-solving and advanced digital specializations. Drive Upskilling: Develop and implement continuous learning initiatives to keep the team fluent in the newest eCommerce trends, tools, and best practices. Collaborate on Performance: Partner with Team Leads to identify skill gaps through performance evaluations and co-create personalized development and career advancement plans. Innovate Content: Continuously create, update, and refine training materials using tools like Trainual, Loom, and Canva for high-quality, engaging content. Qualifications Experience: A minimum of 1-2 years in a dedicated virtual training, talent development, or coaching role. eCommerce Fluency: Practical experience in at least two key areas: SEO, Email Marketing, eCommerce Website Management (Shopify), or Data Analytics. Tech Stack Proficiency: Expertise with Shopify and Klaviyo; familiarity with reporting tools, Canva, Trainual, and Loom is a plus. Virtual Presence: Ability to command a virtual room and communicate complex topics in an engaging, clear, and actionable manner. Mindset: A natural coach, highly organized planner, self-starter, and high-energy professional committed to continuous improvement. Perks Of Being Fully Remote Permanent Remote Work: Flexibility to work from anywhere with a competitive salary and guaranteed annual reviews. Comprehensive Benefits: PTO, Health Insurance + Dental Coverage, and a Monthly Health Stipend option. Performance & Growth: Potential for performance bonuses based on KPIs and clearly defined career pathways within a hyper-growth organization. Ready to accelerate your career while accelerating the growth of others? Apply today and let's empower the future of eCommerce #J-18808-Ljbffr

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