Technical Support Representative

Responsibilities Provide technical assistance and support for incoming queries. Diagnose and troubleshoot hardware and software issues. Guide users through step-by-step solutions. Document issues and track resolutions in ticketing system. Collaborate with other teams to improve customer experience. Maintain up-to-date knowledge of products and services. ...

Responsibilities Equipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions. Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems promptly to...

Overview Reports to: IT Head & Top Management Key Results Area Preventive Maintenance System Responsibilities Assist customers with equipment setup, provide technical support, and resolve issues efficiently. Maintain good and professional relationship with co-employees Follow proper work ethics on attendance, proper grooming and teamwork PC Troubleshooting...

:We are looking for an intelligent, confident, and approachable individual to join our team as a Customer Support - Porting Representative.In this role, you will become an expert in back-office porting operations, meticulously manage data and processes, and communicate effectively with customers to guide them through complex porting procedures. Your...

The IT Technical Support Specialist provides first-line technical support to end-users within the organization. This role is responsible for resolving a wide range of IT issues, including hardware and software troubleshooting, network connectivity problems, and user account management. Overview Responsibilities Provide technical support to end-users: Respond...

Technical Support: Respond to technical inquiries and resolve issues related to hardware, software, and network systems. Troubleshooting: Diagnose and troubleshoot problems with computers, printers, operating systems, and other IT-related equipment. User Assistance: Provide on-site or remote support for employees experiencing technical difficulties. Software...

Share Overview IT Technical Support Job Description An IT Technical Support Specialist is responsible for providing assistance to users who encounter technical issues with hardware, software, networks, and other IT systems. Their role ensures that end-users experience minimal downtime and that systems operate smoothly. Responsibilities Troubleshooting:...

Responsibilities Technical Support: Provide assistance to employees or customers by troubleshooting and resolving hardware and software issues via phone, email, or in-person. System Setup & Configuration: Install, configure, and maintain computers, software, networks, and other technology systems. Network Support: Help manage network configurations,...

Overview The IT Support Staff is responsible for providing technical assistance and support to end-users across the organization. This includes troubleshooting hardware and software issues, maintaining IT systems, ensuring proper functionality of network and communication tools, and assisting with the setup and maintenance of computer systems and peripheral...

Responsibilities Perform regular system checks to ensure optimal performance and resolve issues promptly. Identify and troubleshoot hardware, software, and network-related problems. Provide support for technical issues escalated from junior staff or customers. Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or a...