AU Mortgage Loan Officer

In Intogreat, we value not just your career opportunities with us but we also take pride in our work-life balance culture. We are dedicated to providing the needs of our staff to become productive at work. Here are the reasons why you should join Intogreat: We provide competitive salary package HMO coverage for you and up to 2 free dependents Group life insurance for your security Mental health reimbursement package Paid sick and vacation leave credits Fun and exciting events for our employees Convenient work location that are accessible to the basic necessities and hangouts We value work-life balance Work with driven & talented professionals Fun and supportive work environment We provide security for your workplace A growing team – more opportunities for you Come and be part of our growing team that you will surely enjoy This is a remote position. About Us We are a global company with a footprint in AU, NZ, USA, UK and the Philippines, providing offshore professional staffing solutions for small and medium‑size businesses across various industries, with a focus on Insurance, Home Loans, Financial Planning, Contact Centers, Banking, and Accounting. We seamlessly integrate offshore teams into businesses, helping them boost profitability, productivity, and customer focus. We specialize in delivering tailored solutions that meet the unique needs of our clients. Our approach is deeply rooted in fostering meaningful relationships and driving value for our partners. Job Description Initial examination of loan scenario as communicated by the broker. Credit analysis, product comparison and recommendation. Collection and maintenance of supporting documentation. Packaging of loan applications including commentary and notes. Passing deal on to Broker Assistant for lodgement then managing any credit critical issues (in conjunction with the broker) that may arise during the approval process. Regular customer and broker updates throughout the application process. Liaise with lenders, solicitors, accountants, and appropriate third parties to ensure timely settlements. Process of valuations and home loan amendments. Oversee the execution of mortgage documents and settlement processes. Adhere to all compliance processes. Upload all relevant documents into aggregator software, for external audits. Contribute to regular team meetings. Help deliver a personable and professional service for clients. Requirements What we’re looking for: Bachelor’s degree Overall experience at least 3 years Minimum 2+ years’ experience in the Australian lending industry. Strong understanding of NCCP regulations and lender application processes, ensuring compliance with privacy standards (e.g., tfn redaction). Proficiency in SalesTrakker (CRM) and aggregator CRM systems for managing client applications and workflows. Experience with Quickli and Apply Online for data entry and document processing. Strong knowledge of Australian lender policies with the ability to stay updated on market and policy changes. Ability to communicate effectively with clients to collect necessary documentation and information. Capability to assess client files and propose suitable lender options to the broker. Proficiency in using lender serviceability calculators to assess borrowing capacity. Experience in ordering and following up on valuations. Ability to submit pricing requests to lenders. Proficiency in completing discharge authority forms. Experience in filling out first home owner grant (FHOg) and first home guarantee (FHG) forms. Strong follow‑up skills with lenders and solicitors until settlement. Ability to send post‑settlement information to clients and conduct structured follow‑ups at 6‑ and 12‑month intervals. Benefits Why IntoGREAT? Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards. Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work‑life balance and personal productivity. Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company. Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles. Ready to Shape the Future? Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us #J-18808-Ljbffr