Technical Account Manager
2 weeks ago
We’re Hiring: Technical Account Manager Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered We are currently on the lookout for a Technical Account Manager to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant Role Technical Account Manager Work Arrangement Hybrid Location Philippines - Ortigas/ Cebu Schedule Night Shift We’re seeking a Technical Account Manager to support our U.S.-based clients. This individual will serve as a trusted technical advisor and point of contact for client accounts, leveraging strong communication skills and foundational networking knowledge to ensure client satisfaction and resolve technical concerns effectively. The ideal candidate has experience interfacing with international teams, is comfortable in high-stakes conversations, and can bridge the gap between technical concepts and client understanding. Key Responsibilities Act as the primary technical liaison for assigned client accounts Translate technical issues into clear, client-facing communication Assist clients in troubleshooting and resolving network-related issues Work with internal teams (engineering, support, operations) to coordinate solutions Monitor client environments and proactively address potential issues Build strong relationships with client stakeholders through regular check-ins and performance reviews Stay updated on relevant networking technologies and standards Maintain accurate documentation of client environments, interactions, and resolutions Qualification and requirements Strong executive presence with clear and confident communication skills Experience supporting international (preferably U.S.-based) clients Comfortable on camera and capable of maintaining eye contact in video calls Confident interacting with both technical and non-technical stakeholders Able to work independently and thrive in a remote or hybrid work setup Bachelor’s degree in Information Technology, Computer Engineering, or a related field 3+ years of experience in IT networking (e.g., TCP/IP, VLANs, switches, routers, firewalls) Excellent English communication skills (written and verbal) Strong customer service and interpersonal skills Good organizational skills and attention to detail Experience working in remote or hybrid environments Nice to Have Certifications: Net+, CCNA, CCDA, CWNA, CMNA, CMNO Hands‑on experience with: Ruckus, Aruba, Meraki wireless environments Familiarity with networking concepts such as: TCP/IP, VLANs, WAN/LAN topologies Firewalls, ACLs, routers/switches configuration Exposure to: DOCSIS, GPON, LINUX (basic understanding is sufficient) Experience in hospitality IT environments Work Setup Hybrid (Ortigas office + remote flexibility) Must be available to work U.S. time zone hours Video interviews and virtual meetings require camera‑on participation and eye contact Non‑negotiable skills & requirements 3+ years of experience in IT networking, including knowledge of TCP/IP, VLANs, switches, routers, and firewalls. Excellent English communication skills, both written and verbal. Experience supporting international, preferably U.S.-based, clients. #J-18808-Ljbffr
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Client Account Manager
2 weeks ago
Quezon City, Philippines Intelligent Technical Solutions Full timeJob Description: The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the...
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Client Account Manager
2 weeks ago
Makati City, Philippines Intelligent Technical Solutions (ITS) Full timeJOB DESCRIPTION: The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the...
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Client Account Manager
5 days ago
Davao City, Philippines Intelligent Technical Solutions (ITS) Full timeJOB DESCRIPTION: The Client Account Manager is responsible for managing and nurturing relationships with clients to ensure their satisfaction and loyalty. This role involves understanding client needs, developing and implementing strategies to meet those needs, and ensuring the delivery of high-quality services. The Client Account Manager serves as the...
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Technical Account Manager
4 days ago
Mandaluyong City, National Capital Region, Philippines Five9 Full timeJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Technical Account Manager
2 weeks ago
Quezon City, Philippines RELX Full timeRELX Quezon City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Technical Account Manager role at RELX RELX Quezon City, National Capital Region, Philippines 2 weeks ago Be among the first 25 applicants Join to apply for the Technical Account Manager role at RELX Provides post-sale technical support services...
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Technical Account Manager
5 days ago
Iloilo City, Philippines RELX Full timeThe Technical Account Manager will be the frontline technical expert for LexisNexis® Risk Solutions customers, delivering prompt and effective assistance to resolve issues. This role demands strong analytical thinking, effective communication, and a customer-first mindset. Accountabilities Client Management Act as the main technical point of contact for...
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Technical Customer Success Manager
2 weeks ago
Cebu City, Philippines Thecodebox Full timeCebu City, Philippines | Posted on 07/11/2025 The CodeBox Inc. is a start-up software development company located at the heart of Cebu City. We hire highly-skilled software developer professionals in web, mobile, iOS, and custom software development and deploy them to our international clients. Our team provides masterful and first-class professional...
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Technical Account Manager
2 days ago
Quezon City, National Capital Region, Philippines Hexagon Group of Companies Full time ₱40,000 - ₱80,000 per yearJOB SUMMARY:The Technical Account Manager serves as the ITMS technology experts on their specific solution portfolio/vertical/area and may act as a presales consultant throughout the entire sales process up until the product roll-out with the service delivery team. They actively provide assistance across marketing, sales, training and development and support...
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Technical Account Manager
5 days ago
Quezon City, Philippines 3GC Group Full timeABOUT THE ROLE We are looking for a qualified Technical Account Manager to oversee and address our customers’ technical needs. You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction. You will be partnered with our account executive and engagement management teams to serve as the bridge between sales...
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Technical Project Manager
1 day ago
Cebu City, Philippines HawodTech Solutions Full timeOverview The Technical Project Manager position requires a highly motivated individual who can drive technology projects through their life cycle, ensuring technical solutions are sound and aligned to business goals. Responsibilities and Duties Drive project kick-off activities: internal meetings, statement of work creation, and project plan documentation...
