Sales & Customer Success Operations Analyst

6 days ago


Cebu City, Philippines VenturEd Solutions Full time

Sales & Customer Success Operations Analyst For more than 40 years, VenturEd Solutions has been supporting K-12 private and independent schools. We offer a comprehensive suite of software tools for admissions, enrollment, financial aid, tuition management, student information, communication, fundraising, and accounting. These tools empower schools to fulfill their missions and deliver exceptional educational experiences. Position Overview We are seeking a highly analytical and detail-oriented Sales & Customer Success Operations Analyst to support our UK Sales and Customer Success teams. This role is critical in driving revenue growth, operational efficiency, and customer retention by providing actionable insights, maintaining accurate CRM data, and optimizing processes. Key Responsibilities Renewals & Retention (25%) – Manage the renewal pipeline, standardize churn tracking, and monitor retention metrics (logo, revenue, cohort). Customer Health & Expansion Insights (20%) – Build and maintain customer health scorecards, flag at‑risk accounts, and identify upsell/cross‑sell opportunities to support CSMs. Sales Pipeline & Forecasting (25%) – Monitor opportunity quality, sales hygiene, forecasting accuracy, and pipeline health for UK Sales. Sales Performance Analytics (15%) – Track sales velocity, cycle analysis, variance, and deal performance to improve predictability. Operational Excellence (15%) – Standardize reporting and dashboards, ensure Salesforce data integrity, automate processes, and optimize operational efficiency. Qualifications & Skills Bachelor’s degree in Business, Finance, or a related field. 2–4 years of experience in Sales Operations, Customer Success Operations, or Revenue Operations. Strong analytical and Excel/CRM skills (Salesforce preferred). Experience with sales forecasting, pipeline management, and retention metrics. Excellent communication skills and cross‑functional collaboration abilities. What We Bring to the Table Growth Opportunities to help you advance in your career. Achieve Work‑Life Balance with a setup that suits you. Employee Engagement Activities to connect and grow with your team. Complimentary HMO for you + 2 dependents from Day One. Earn a 20% Night Shift Differential. Convertible Leave Credits available right from the start. Quarterly Performance Bonuses. Annual Merit Increase. Guaranteed Weekends Off. *Terms & Conditions may apply #J-18808-Ljbffr



  • Cebu City, Philippines VenturEd Solutions LLC. Full time

    Sales & Customer Success Operations Analyst page is loaded## Sales & Customer Success Operations Analystremote type: Hybridlocations: Cebu City, Philippinestime type: Full timeposted on: Posted Yesterdayjob requisition id: R36Sales & Customer Success Operations Analyst## Position Overview:We are seeking a highly analytical and detail-oriented Sales &...


  • Cebu City, Central Visayas, Philippines VenturED Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    Sales & Customer Success Operations AnalystPosition Overview:We are seeking a highly analytical and detail-oriented Sales & Customer Success Operations Analyst to support our UK Sales and Customer Success teams. This role is critical in driving revenue growth, operational efficiency, and customer retention by providing actionable insights, maintaining...


  • Cebu City, Central Visayas, Philippines VenturEd Solutions Full time

    Position OverviewWe are seeking a highly analytical and detail-oriented Sales & Customer Success Operations Analyst to support our UK Sales and Customer Success teams. This role is critical in driving revenue growth, operational efficiency, and customer retention by providing actionable insights, maintaining accurate CRM data, and optimizing...


  • Cebu City, Central Visayas, Philippines VenturEd Solutions Full time

    For more than 40 years,VenturEd Solutionshas been supporting K-12 private and independent schools. We offer a comprehensive suite of software tools for admissions, enrollment, financial aid, tuition management, student information, communication, fundraising, and accounting. These tools empower schools to fulfill their missions and deliver exceptional...


  • Cebu City, Central Visayas, Philippines Amare Group Inc. Full time

    Job Responsibilities:Team Leadership & Pre-Sales TrainingBuild, train, and lead a high-performing team of Customer Success Agents who will manage all inbound inquiries on platforms like Shopee, Lazada, Facebook, Tiktok, and more.Develop a comprehensive training program to make your team experts on our products, promotions, and brand voice, enabling them to...


  • Cebu City, Central Visayas, Philippines HOD HR HUB (H³) Full time ₱1,200,000 - ₱2,400,000 per year

    Role: Customer Success ManagerWork Set Up: Work From HomeSalary Package: Very CompetitiveCandidates from the Philippines, Japan, India, and Malaysia are accepted.Language Proficiency:• Japanese - N1• English – B2Minimum Skill Requirements:• At least 1-2 years B2B/Account Management experience• Account Management Experience• Experience providing...


  • Cebu City, Philippines NCR Voyix Full time

    Join to apply for the Client Operations Analyst role at NCR Voyix About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140...


  • Makati City, National Capital Region, Philippines Institutional Shareholder Services Full time $40,000 - $60,000 per year

    Let's be #BrilliantTogetherOverviewISS STOXX is growing We are seeking a Client Success Analyst- a highly motivated individual with a desire to develop a career in business and client development, while gaining incredible exposure to rapidly growing areas such as Sustainability, Cyber Risk, and Corporate Governance.The Client Success Analyst is a critical...


  • Cebu City, Central Visayas, Philippines Asia's Best Industrial Sales Corp Full time ₱900,000 - ₱1,200,000 per year

    About the role Asia's Best Industrial Sales Corp' is seeking a talented Records Inventory Analyst to join our team in Cebu City, Cebu. In this full-time role, you will be responsible for meticulously overseeing our inventory records, ensuring accuracy and efficiency across our operations.What you'll be doingReconciling inventory records with physical stock...


  • Cebu City, Philippines VenturEd Solutions LLC. Full time

    Marketing Operations Analyst page is loaded## Marketing Operations Analystremote type: Hybridlocations: Cebu City, Philippinestime type: Full timeposted on: Posted Yesterdayjob requisition id: R37Marketing Operations Analyst## Position Overview:We are looking for a Marketing Operations Analyst to optimize marketing processes, ensure data integrity, and...