Product Support Specialist CSR
4 days ago
This is a remote, work from home position. We are seeking aProduct Support SpecialistCSR in thePhilippines. We are currently seeking a Customer Service Representative to join our team and assist our valued customers in resolving their inquiries and concerns. If you are a customer-focused individual with excellent communication skills and a strong drive to excel, we want to hear from you Schedule:9:00 am EST - 6 pm EST Rate paid in USD: $2.48 Requirements A minimum of 3 years of customer service experience, preferably in a contact center or similar environment. Fluent in both English both spoken and written. Possess their own laptop/desktop that meets the minimum requirements (Processor: minimum i5, RAM: minimum 8GB). Stable and reliable internet connection. Strong computer skills and proficiency in various software applications. A commitment to providing exceptional customer service and a genuine desire to help customers. Responsibilities Interacting with customers via email, online chat, and phone calls to address their inquiries and concerns. Providing prompt and accurate responses to all customer questions, ensuring a positive customer experience. Assisting customers in setting up and resolving issues related to their accounts. Verifying the identity of customers to maintain account security. Managing a high volume of customer interactions effectively and efficiently. Identifying and assessing customer needs and taking appropriate actions to ensure their satisfaction. Providing customers with accurate, valid, and comprehensive information using the appropriate tools and methods. Handling customer complaints, offering suitable solutions and alternatives within established timeframes, and following up to ensure resolution. Maintaining detailed records of customer interactions, processing customer accounts, and filing documents in an organized manner. Following company communication procedures, guidelines, and policies. Going the extra mile to engage and delight customers. Striving to achieve and exceed defined productivity and performance goals. Benefits Work from home Access to diverse projects Opportunities for professional growth Collaboration with diverse teams No commute time No dress code (unless there’s a meeting) Eco-friendly work lifestyle Exposure to a multicultural team Potential for long-term engagement Improved work-life balance #J-18808-Ljbffr
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Up to 27k Salary in CSR
4 weeks ago
Angeles City, Philippines Global Support Full timeWe’re currently expanding our Customer Service Representative team and are looking for motivated individuals from within the organization to join this dynamic and fast-paced department. As a CSR, you’ll be the first point of contact for our customers, handling inquiries, sharing accurate product and service information, resolving issues promptly, and...
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CSR
4 weeks ago
angeles, Philippines Metacom Full timeThe Customer Service Representative (CSR) is responsible for providing excellent customer service by addressing customer inquiries, resolving complaints, and processing requests through various communication channels such as phone, email, chat, or social media. The CSR ensures customer satisfaction by delivering timely, accurate, and empathetic support. Key...
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Customer Support and Upselling Representative
2 weeks ago
Angeles, Philippines Australian Outsource Desk Inc. Full timeCustomer Service Representative (CSR) – Upselling Specialist (Engineering/IT Background) Location: 3F Plaza Victoria Bldg., Sto. Domingo, Angeles City Job Type: Full-Time | 7:00AM-4:00PM Shift. Job Summary: We are looking for a motivated and tech-savvy Customer Service Representative (CSR) with a strong background in Engineering or IT and exceptional...
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Angeles, Philippines LEX iSolutions PH Full timeJoin Our Growing Team in Clark! Customer Service Representatives (Voice / Technical Support) Salary Offer: ₱28,000 – ₱28,500 We are hiring Customer Service Representatives for our Clark site! Whether you have technical support experience or are just starting your BPO journey, we have an opportunity for you. Available Roles 1. CSR – Technical...
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Customer Support and Upselling Representative
4 weeks ago
Angeles City, Philippines Australian Outsource Desk Inc. Full timeCustomer Service Representative (CSR) – Upselling Specialist (Engineering/IT Background) Location: 3F Plaza Victoria Bldg., Sto. Domingo, Angeles City Job Type: Full-Time | 7:00AM-4:00PM Shift. Job Summary: We are looking for a motivated and tech-savvy Customer Service Representative (CSR) with a strong background in Engineering or IT and exceptional...
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Customer Service Representative
2 weeks ago
Angeles, Philippines El navida Full timeLocation: Clark, Pampanga Start Date: September Compensation: Up to ₱27,000/month Employment Type: Full-Time | On-site Job Summary: We are looking for enthusiastic and customer-oriented individuals to join our Wave 1 CSR team. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and...
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Wave 1 Virtual Process CSR
2 weeks ago
Angeles, Philippines MM Outsourcing Co. Full timeWe're Hiring! Join Our Team as a Customer Service Representative (CSR) – Clark, Pampanga Are you looking to start or grow your career in the BPO industry? We are hiring Customer Service Representatives (CSR) to join our team in Clark, Pampanga Job Details: Position:Customer Service Representative (CSR) Location: On-site – Clark, Pampanga Application...
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No Final Interview
4 weeks ago
Angeles, Philippines Bright Future Corp Full timeCustomer Service Representative (CSR) Location: SM Clark Salary: Up to PHP 30,000 per month + Up to 25,000 Sign on Bonus Hiring Process: Virtual Hiring | No Final Interview Job Highlights: Onsite work at SM Clark Virtual hiring process – no need to visit the office for interviews No final interview required Competitive salary up to PHP 30,000 Quick hiring...
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Senior IT Support Specialist
2 weeks ago
Angeles, Philippines Clark Outsourcing Full timeOverview Position Title: Senior IT Support Specialist Work Set Up: On-Site Schedule: 3:30 AM to 12:30 PM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: The IT Support Specialist is responsible for providing technical support to end-users and ensuring the smooth operation of IT systems and...
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Product Marketing Content Specialist
4 weeks ago
Angeles, Philippines Azeus Systems Limited Full timeJoin to apply for the Product Marketing Content Specialist role at Azeus Systems Limited 4 days ago Be among the first 25 applicants Join to apply for the Product Marketing Content Specialist role at Azeus Systems Limited The Product Marketing Content Specialist directly reports to the Product Marketing Manager and is expected to provide operational and...
