Product Support Specialist CSR
4 weeks ago
This is a remote, work from home position. We are seeking aProduct Support SpecialistCSR in thePhilippines. We are currently seeking a Customer Service Representative to join our team and assist our valued customers in resolving their inquiries and concerns. If you are a customer-focused individual with excellent communication skills and a strong drive to excel, we want to hear from you Schedule:9:00 am EST - 6 pm EST Rate paid in USD: $2.48 Requirements A minimum of 3 years of customer service experience, preferably in a contact center or similar environment. Fluent in both English both spoken and written. Possess their own laptop/desktop that meets the minimum requirements (Processor: minimum i5, RAM: minimum 8GB). Stable and reliable internet connection. Strong computer skills and proficiency in various software applications. A commitment to providing exceptional customer service and a genuine desire to help customers. Responsibilities Interacting with customers via email, online chat, and phone calls to address their inquiries and concerns. Providing prompt and accurate responses to all customer questions, ensuring a positive customer experience. Assisting customers in setting up and resolving issues related to their accounts. Verifying the identity of customers to maintain account security. Managing a high volume of customer interactions effectively and efficiently. Identifying and assessing customer needs and taking appropriate actions to ensure their satisfaction. Providing customers with accurate, valid, and comprehensive information using the appropriate tools and methods. Handling customer complaints, offering suitable solutions and alternatives within established timeframes, and following up to ensure resolution. Maintaining detailed records of customer interactions, processing customer accounts, and filing documents in an organized manner. Following company communication procedures, guidelines, and policies. Going the extra mile to engage and delight customers. Striving to achieve and exceed defined productivity and performance goals. Benefits Work from home Access to diverse projects Opportunities for professional growth Collaboration with diverse teams No commute time No dress code (unless there’s a meeting) Eco-friendly work lifestyle Exposure to a multicultural team Potential for long-term engagement Improved work-life balance #J-18808-Ljbffr
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Up to 27k Salary in CSR
2 weeks ago
Angeles City, Philippines Global Support Full timeWe’re currently expanding our Customer Service Representative team and are looking for motivated individuals from within the organization to join this dynamic and fast-paced department. As a CSR, you’ll be the first point of contact for our customers, handling inquiries, sharing accurate product and service information, resolving issues promptly, and...
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Product Support Specialist
1 week ago
Angeles, Philippines Kisi Full timeJoin to apply for the Product Support Specialist role at Kisi . About Kisi We are Kisi, a physical security tech company revolutionizing how businesses access and secure their spaces. Founded in 2012, with headquarters in Brooklyn, an office in Stockholm, and a global team, we create innovative, award‑winning hardware and compliance‑certified software...
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Product Support Specialist
3 weeks ago
Angeles, Philippines Technology Elite, Inc. Full timeWe will reach out to you via the email address provided in your resume should you qualify for the next steps of your application. Work Arrangement: Permanent Work from Home Work Shift: Night Shift Product Support Specialist who can create “raving fans” by demonstrating initiative and a powerful desire to deliver stellar solutions to our customer base....
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Client Engagement Support
3 weeks ago
Angeles, Philippines Clark Outsourcing Full timePosition Title: Client Engagement Support Work Set Up: On-site Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: Supports Sr. Client Engagement Specialist, in the overall performance of assigned programs, including coordinating the marketing, service, and reporting...
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Customer Support and Upselling Representative
2 weeks ago
Angeles City, Philippines Australian Outsource Desk Inc. Full timeCustomer Service Representative (CSR) – Upselling Specialist (Engineering/IT Background) Location: 3F Plaza Victoria Bldg., Sto. Domingo, Angeles City Job Type: Full-Time | 7:00AM-4:00PM Shift. Job Summary: We are looking for a motivated and tech-savvy Customer Service Representative (CSR) with a strong background in Engineering or IT and exceptional...
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Angeles, Philippines LEX iSolutions PH Full timeJoin Our Growing Team in Clark! Customer Service Representatives (Voice / Technical Support) Salary Offer: ₱28,000 – ₱28,500 We are hiring Customer Service Representatives for our Clark site! Whether you have technical support experience or are just starting your BPO journey, we have an opportunity for you. Available Roles 1. CSR – Technical...
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Senior IT Support Specialist
1 day ago
Angeles, Philippines Clark Outsourcing Full timeOverview Position Title: Senior IT Support Specialist Work Set Up: On-Site Schedule: 3:30 AM to 12:30 PM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: The IT Support Specialist is responsible for providing technical support to end-users and ensuring the smooth operation of IT systems and...
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Customer Service Representative
3 weeks ago
Angeles, Philippines StackPh GDV Business Services Full timeWe are looking for a customer service representative. What does a Customer Service Representative do? A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely...
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Product Operations Quality Specialist
1 week ago
Angeles, Philippines Hireframe Full timeWe are looking for a Product Operations Quality Specialist, serving as both the proactive quality assurance backbone and reactive problem-solving specialist for our marketplace operations. This dual-function role ensures product listings are optimized and marketplace-ready through preventive quality control while also investigating and resolving critical...
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No Final Interview
2 weeks ago
Angeles, Philippines Bright Future Corp Full timeCustomer Service Representative (CSR) Location: SM Clark Salary: Up to PHP 30,000 per month + Up to 25,000 Sign on Bonus Hiring Process: Virtual Hiring | No Final Interview Job Highlights: Onsite work at SM Clark Virtual hiring process – no need to visit the office for interviews No final interview required Competitive salary up to PHP 30,000 Quick hiring...
