Client Implementation Specialist

2 weeks ago

Mandaue, Philippines Safeguard Global Full time

Overview

Client Implementation Specialist role at Safeguard Global — remote-first and hybrid-friendly, global company spanning the Americas, Europe, and Asia. This role focuses on onboarding GEO workers and clients worldwide, delivering world-class customer service, and enabling successful ongoing partnerships between clients and Safeguard. The Onboarding Specialist may act as project leader for large-volume or complex onboards.

Key Responsibilities
  • Manage end-to-end onboarding process for GEO workers and clients.
  • Facilitate creation, review, and approval of employment agreements.
  • Provide local legislation and HR knowledge for the onboarding location.
  • Collaborate with in-country experts and local market specialists throughout onboarding.
  • Demonstrate in-depth knowledge of GEO processes.
  • Attend client calls as needed during onboarding.
  • Ensure benefits, background checks, and necessary onboarding documentation are completed.
  • Adapt payroll calendars for onboarding and create new calendars as needed for new territories.
  • Serve as point of contact for worker queries during onboarding.
  • Ensure client invoicing is accurate and timely; set up clients and workers in the Global system; provide system documentation.
  • Update monthly payroll files after onboarding and provide thorough handover to Operations.
  • Project-manage large or complex onboards to ensure successful implementation.
  • Follow up with clients not starting onboarding and offer solutions or partners as needed.
  • Maintain SLA achievement and high client satisfaction during onboarding.
Skills and Qualifications
  • Minimum of 2 years in a customer service or client-facing role.
  • HR administration/coordination or implementation experience preferred.
  • Excellent written and oral communication skills; ability to explain complex concepts.
  • Ability to multi-task, prioritize, and solve problems.
  • Self-directed with initiative; highly organized with a client-focused approach.
  • Proficiency with Microsoft Office Suite; strong geographical knowledge.
  • Ability to work in a fast-paced and evolving environment; fluency in English (verbal and written).
About Safeguard Global / Who We Are

Safeguard Global is a global company helping 1500+ firms hire, manage, and pay employees in 170+ countries. We value flexibility and a people-first approach that supports diverse work environments.

Benefits
  • Autonomy & Flexibility (Work in Any Way): Remote-first with flexibility to manage personal commitments.
  • Bonding Leave for new family members.
  • Two Charitable Days per year.
  • Reward & Recognition Program for contribution and values.
  • Corporate bonus/SIP: annual bonus or sales incentive plan.
  • Coworking Space options based on location for meetings or work away from home.
Why Become a Guardian
  • International environment to grow your network and collaborate across regions.
  • People-first culture and recognition of ideas and contributions.
  • Learning opportunities with access to two learning platforms.
Next Steps

To express your interest, please click on the application link. We will keep in touch to arrange the next stage if your profile meets the position requirements, or provide a gentle update if not.

Welcome to the Future of Work Safeguard Global is committed to equal employment opportunities for all applicants and Guardians.

Employment details: Seniority level: Entry level; Employment type: Full-time; Job function: Information Technology; Industries: Human Resources Services.

#J-18808-Ljbffr

  • Client Services Specialist

    4 weeks ago

    Mandaue, Philippines Tahche Outsourcing Services Inc Full time

    About the job Client Services Specialist Our US Partner specializes in custom product design and branding. They offer services for creating personalized items, such as branded merchandise and promotional products, utilizing techniques like screen printing, embroidery, and digital printing. Their focus is on helping businesses enhance their brand identity...

  • Paid Media Specialist

    4 weeks ago

    Mandaue, Philippines MyPortal™ Marketing Full time

    Overview MyPortal Marketing is a full-service agency that helps businesses execute effective marketing plans to acquire more leads and revenue. Focused on customer service, MyPortal is known for its commitment to quality, innovation, and accountability. The team at MyPortal embraces a culture of reinvention, powerful spirits, helpful hearts, and fun-loving...

  • SAP B1 Support/ Implementation Analyst-

    2 weeks ago

    Mandaue City, Central Visayas, Philippines Intaq Foods Full time ₱900,000 - ₱1,200,000 per year

    INTAQ Foods is hiringSAP BI SpecialistAre you ready to grow your career with a dynamic and innovative company? Join INTAQ Foods and be part of our mission to deliver excellenceQualifications:Bachelor's degree in computer science, information technology, or a related field.• Experience implementing or supporting SAP BI systems.• Strong understanding of...

  • Sales And Marketing Specialist

    4 weeks ago

    Mandaue, Philippines Forestview Realty & Development Inc. Full time

    Overview Forestview Realty & Development Inc. is a budding new real estate developer headquartered in Cebu. We are committed to building high-quality residential and commercial solutions for future homeowners, investors, and corporate clients. Our focus is on delivering excellence in every project, ensuring satisfaction for our diverse clientele. Role...

  • Recruitment Specialist

    4 weeks ago

    Mandaue, Philippines Buscojobs Full time

    Recruitment Specialist - Taguig, National Capital Region Remote Workmate Pty Ltd Job Description Permanent This is a remote position. Recruitment Specialist Full-Time | 40 Hours per week. Offer is to be discussed. Monday to Friday 3:00 PM - 11:00 PM Company Overview Remote Workmate is a leading remote outsourcing company that provides tailored solutions to...

  • Marketing Specialist with Real Estate background

    3 weeks ago

    Mandaue City, Philippines CIFI CONSTRUCTION Full time

    Hiring: Marketing Specialist with Real Estate Background Location: Mandaue City, Cebu Company: CIFI Construction We are looking for a dynamic and results-driven Marketing Specialist with experience in real estate sales to help us grow our client base for renovation, construction, and development projects. Responsibilities: Develop and implement marketing...

  • Senior Client Executive

    4 weeks ago

    Mandaue, Philippines PRecious Communications Pte Ltd. Full time

    Senior Client Executive, Integrated Marketing & PR As a Senior Client Executive, you’ll play a key role in executing day-to-day Public Relations (PR) and Integrated Marketing Communications (IMC) programmes. This includes media relations, content creation, and KOL engagement, while also supporting campaigns across digital, social, and owned channels....

  • Marketing Specialist

    4 weeks ago

    Mandaue, Philippines Buscojobs Full time

    Job Location Bacoor, Cavite 7TI Web Development Services Posted 4 days ago Job Description Role: Digital Marketing Specialist Salary: Php 40,000 - 50,000 Job type: Full-time Work Schedule: 8 hours a day, 5 days a week (night shift, 1:00 AM to 9:00 AM PH Time) Location: Work From Home Responsibilities Build and launch emails, landing pages, and popups...

  • SEO Specialist

    3 weeks ago

    Mandaue, Philippines Rocket Clicks, LLC Full time

    Overview We accelerate growth for innovative businesses through revenue-first marketing strategies. Accelerate Growth Pushing businesses, individuals, and entrepreneurs that want to grow faster Businesses, individuals, and entrepreneurs that want to lead in their industry Revenue-First Marketing Strategies We measure success based on our ability to drive...

  • EDM & Social Media Specialist

    4 weeks ago

    Mandaue, Philippines Somos Digital Full time

    Somos Digital is a creative digital agency providing localized brand building, brand content and growth services to consumer brands targeting the United States and EU. To date, we have created over 200 category-leading e-commerce brands. We are a Google Premier Partner, Shopify Partner, Amazon Ads, and Klaviyo Partner agency. About the Role EDM & Social...