Hubspot Onboarding Specialist

HubSpot Onboarding Specialist

Posted today

Job Description

Responsibilities:

• Evaluate customer needs and requirements
• Configure HubSpot to meet customer needs
• Train users on HubSpot's marketing, sales, and service tools
• Troubleshoot problems with HubSpot
• Provide ongoing support to customers
• Work with the Customer Success Manager to track customer progress and identify opportunities for improvement
• Stay up-to-date on HubSpot's latest features and functionality
• Work closely with the account and project manager to successfully manage new HubSpot onboarding clients

Qualifications:

• 2+ years of experience in customer-facing roles
• Strong ability to build assets in HubSpot's marketing, sales, and service tools
• Experience with project management and problem-solving
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• A passion for helping businesses succeed

Additional Skills Required:

• You are HubSpot Certified (proof of certification required)
• HubSpot platform setup experience
• Experience with project management software, for example - Asana, ClickUp

Individual and Character Attributes:

• Strong technical skills and a passion for user-centered technology
• Strong English, including written and spoken comprehension
• Ability to work under pressure and to time constraints
• Ability to think outside the box, including finding potential problems before they arise
• A sense of urgency within a competitive industry, that strives to provide efficient services and delivery turnaround
• Ability to take constructive feedback as an opportunity to grow and learn
• A strong and confident individual who wants to be a part of the team, but will also strive to improve the team as a whole

Job Description

Responsibilities:

• Evaluate customer needs and requirements
• Configure HubSpot to meet customer needs
• Train users on HubSpot's marketing, sales, and service tools
• Troubleshoot problems with HubSpot
• Provide ongoing support to customers
• Work with the Customer Success Manager to track customer progress and identify opportunities for improvement
• Stay up-to-date on HubSpot's latest features and functionality
• Work closely with the account and project manager to successfully manage new HubSpot onboarding clients

Qualifications:

• 2+ years of experience in customer-facing roles
• Strong ability to build assets in HubSpot's marketing, sales, and service tools
• Experience with project management and problem-solving
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• A passion for helping businesses succeed

Additional Skills Required:

• You are HubSpot Certified (proof of certification required)
• HubSpot platform setup experience
• Experience with project management software, for example - Asana, ClickUp,

Individual and Character Attributes:

• Strong technical skills and a passion for user-centered technology
• Strong English, including written and spoken comprehension
• Ability to work under pressure and to time constraints
• Ability to think outside the box, including finding potential problems before they arise
• A sense of urgency within a competitive industry, that strives to provide efficient services and delivery turnaround
• Ability to take constructive feedback as an opportunity to grow and learn
• A strong and confident individual who wants to be a part of the team, but will also strive to improve the team as a whole

Posted 1 day ago

Job Description

Overview: The trainer's main objective is to prepare customer service representatives to perform their job effectively, including onboarding, product knowledge, and customer service skills. Training may include in-class, e-learning, virtual facilitation, and blended methods.

What You Will Do:

• Coordinate and schedule all new hire onboarding sessions and training modules
• Develop and maintain onboarding calendars and training materials
• Facilitate orientation and basic training for new employees
• Track completion and collect feedback to improve onboarding
• Collaborate with department managers and SMEs to schedule specialized training
• Maintain training records and generate reports
• Provide direct support to new employees during onboarding

What We Expect From You:

• 2+ years in training, employee development, HR, or operations
• Experience coordinating onboarding or training programs
• Comfort with learning management systems and scheduling tools
• Strong organizational and communication skills
• Ability to work independently and in teams
• Knowledge of adult learning principles is a plus

What You Will Get In Return:

• Competitive compensation based on experience
• Health insurance, paid training, and other benefits

Location and Work Details:

Location: Eastwood, Manila area; hybrid or onsite options as specified

Note: This refined description removes region-specific application notices and consolidates the core responsibilities and qualifications for HubSpot onboarding and Training Specialist roles present in the original content.