Compensation Helpdesk/Accounting Analyst | Search Engine Account

4 weeks ago

Quezon City, Philippines Cognizant Full time

Compensation Helpdesk/Accounting Analyst | Search Engine Account

Cognizant, Quezon City, National Capital Region, Philippines

Responsibilities
  • Triage, investigate, resolve issues and close tickets submitted through Helpdesk working with cross-functional teams, including Sales, Finance, and BI teams to ensure timely and accurate reporting of attainment
  • Perform participant audit in Callidus to ensure Participant Data matches Workday accurately
  • Participate in UAT during the year to ensure systems are configured based on Sales Credit rules
  • Perform Attainment/Achievement and Payout audits to ensure Sales Participant is receiving sales attainment as intended based on Sales Crediting Rules, Comp System configuration on bonus calculation is accurate and policies are being applied as per General Terms and Conditions.
  • Technical support for internal workflow applications and sales tools (e.g., Salesforce, PLX, etc.) and ad-hoc analytics requests
  • Troubleshoot, escalate and respond to support requests within
  • Calculate the attainment at the end of every quarter and submit it to payroll
Minimum Qualifications (MQs)
  • At least 2 years in college, no back subject/dropped subject
  • At least 2 years experience in Sales compensation administration, particularly with hands-on experience on comp tools (Anaplan, Callidus/SAP, OIC, Xactly, Salesforce)
  • Experience creating SQL scripts to extract quantitative data
  • Experience with CRM tools and case management
  • Must have experience in Payroll helpdesk or Comp & Benefits department or Finance & Accounting , HR Shared Services with Comp & Benefit background from a Captive unit
  • Open to work in 24 * 7 shifts & on call rotation
  • HMO from Day 1, plus HMO Coverage for your dependents
  • Educational Assistance
  • Training and learning development programs
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • IT Services and IT Consulting
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