Compensation Helpdesk/Accounting Analyst | Search Engine Account

1 week ago

Quezon City, Philippines Cognizant Full time

Overview

Compensation Helpdesk/Accounting Analyst | Search Engine Account at Cognizant, Quezon City, National Capital Region, Philippines.

Responsibilities
  • Triage, investigate, resolve issues and close tickets submitted through Helpdesk working with cross-functional teams, including Sales, Finance, and BI teams to ensure timely and accurate reporting of attainment
  • Perform participant audit in Callidus to ensure Participant Data matches Workday accurately
  • Participate in UAT during the year to ensure systems are configured based on Sales Credit rules
  • Perform Attainment/Achievement and Payout audits to ensure Sales Participant is receiving sales attainment as intended based on Sales Crediting Rules, Comp System configuration on bonus calculation is accurate and policies are being applied as per General Terms and Conditions.
  • Technical support for internal workflow applications and sales tools (e.g., Salesforce, PLX, etc.) and ad-hoc analytics requests
Qualifications
  • Candidate must have completed at least 2 years in college, no back subject/dropped subject
  • At least 2 years experience in Sales compensation administration, particularly with hands-on experience on comp tools (Anaplan, Callidus/SAP, OIC, Xactly, Salesforce)
  • Must have experience in Payroll helpdesk or Comp & Benefits department or Finance & Accounting, HR Shared Services with Comp & Benefit background from a Captive unit
  • Experience creating SQL scripts to extract quantitative data
  • Experience with CRM tools and case management
Why Join Us?
  • Competitive Salary & Benefits – Earn well while enjoying great perks
  • Career Growth – Clear paths for promotions and skill development
  • Supportive Work Environment – Join a team that values you
  • Comprehensive Training – No experience? No problem We’ve got you covered
  • Exciting Opportunities – Be part of a dynamic and growing industry
Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: IT Services and IT Consulting
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