Admin Coordinator

3 weeks ago

Cagayan de Oro, Philippines Newstel Worldwide Full time

Overview

Remote – Candidates must be based in the Philippines

Part-Time | 15 hours/week

Permanent Independent Contractor

Use Your Own Device

Join Newstel – Where Customer Care Comes First

We’re hiring an Admin Coordinator to join our remote team on a part-time, indefinite contract. You’ll play a key role in supporting our influencer/ambassador campaigns while also handling customer inquiries with care and professionalism.

Please note: While this role is remote, you must be based in the Philippines.

Shifts & Training

  • Start date: 13th October 2025 (earlier possible by discussion)
  • Working Hours: Afternoon to graveyard shifts
  • Weekend Coverage: Occasional flexibility required depending on campaign schedules and customer queries
  • Contracted Hours: 15 hours per week (part-time)
What You’ll Do

Admin – Influencer & Ambassador Coordination

  • Draft and customise contracts following our tiered system
  • Send contracts for signature (DocuSign or similar tools)
  • Track and file signed contracts in a centralised system
  • Follow up on unsigned or delayed contracts

Product Fulfilment & Cost Tracking

  • Coordinate product shipments to influencers and ambassadors
  • Track what’s been sent, when, and to whom
  • Maintain detailed records of product costs linked to campaigns

Content & UGC Follow-up

  • Support campaign manager in chasing UGC deliverables
  • Maintain clear records of deadlines, content received, and usage rights

Performance Reporting

  • Prepare monthly reports on influencer/ambassador activity
  • Analyse ROI, factoring in product costs and payments
  • Highlight top performers and flag underperformance

Customer Service (CSR)

  • Answer customer emails (e.g., tracking, product issues, product details)
  • Provide professional, empathetic responses that align with brand standards

Relationship Management

  • Act as a point of contact for influencers/ambassadors post-onboarding
  • Handle admin queries with professionalism and warmth
  • Maintain a brand-aligned and supportive communication tone
What You Bring
  • Strong written and verbal communication in English (French or other languages a plus)
  • Customer service mindset – empathetic, detail-oriented, and solution-driven
  • Administrative skills – contract handling, tracking, reporting
  • Familiarity with DocuSign, Google/Microsoft Suite, and productivity tools
  • Experience in influencer/ambassador management is a plus
  • Comfortable working to KPIs, deadlines, and campaign schedules
Experience & Tools
  • Experience in customer service, admin, or marketing coordination roles
  • Background in influencer/brand collaborations preferred but not required
  • Knowledge of reporting/analytics (Excel/Sheets)
  • Bring Your Own Device: You’ll need to use your own PC/laptop; we’ll provide screens and peripherals
Why Newstel?

At Newstel, we do things differently. We lead with empathy, adapt with agility, and never settle for "just okay." When you join us, you join a team that’s customer-obsessed and always striving to elevate the experience—for clients and colleagues alike.

Apply now and take the next step in your admin and customer service career with a team that values your voice and celebrates your impact.

#J-18808-Ljbffr

  • Admin Coordinator

    6 days ago

    Cagayan de Oro, Northern Mindanao, Philippines ILT FOOD PRODUCTS Full time ₱150,000 - ₱250,000 per year

    An Admin Coordinator will play a key role in supporting office operations by managing schedules, maintaining accurate reports, and ensuring proper documentation to ensure smooth operations.Qualifications:Bachelor's degree in Business or any related fieldWith atleast 6 months to 1 year experienceProficient in MS OfficeGood in written and verbal...

  • Client Records

    3 weeks ago

    Cagayan de Oro, Philippines MicroSourcing Full time

    Discover your 100% YOU with MicroSourcing! Position: Client Records & Admin Coordinator (Intermediate) Location: SM Downtown, CDO Work setup & shift: Onsite | Nightshift Why join MicroSourcing? Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...

  • Sales Admin Staff

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Feedwin Nutrition Inc Full time ₱150,000 - ₱250,000 per year

    The Sales-Admin Staff provides essential administrative and clerical support to our sales team. The role ensures smooth coordination of sales operations, from processing documents and handling supplier inquiries to preparing reports and assisting in marketing materials. This position is ideal for someone who is organized, detail-oriented, and able to...

  • Mall Admin Supervisor

    7 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Robinsons Land Corporation Full time ₱900,000 - ₱1,200,000 per year

    The Mall Admin Supervisor maintains the smooth and efficient operations of the mall. This encompasses monitoring of facilities, proposing and implementing standards of safety and sanitation, and managing of day-to day activities within the mall. They also coordinate with the various mall departments, as well as manage the maintenance personnel, to provide...

  • Installations Coordinator

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines ENGAGIS Full time ₱250,000 - ₱400,000 per year

    About the RoleThe role will operate in a fast-paced environment where attention to detail, communication and commitment to complete tasks are paramount. The Installation Coordinator will work closely with Installation and Admin team, and with the wider Project Management team and provide support in scheduling, expense management and recording, and...

  • Sales Coordinator

    7 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Patient Care Corporation Full time ₱240,000 - ₱300,000 per year

    Sales Coordinator's main responsibility is to manage sales orders in order to ensure customer satisfaction.Customer Service1. Answers customer (both internal and external) queries regarding prices, stocks, delivery, etc.2. Relays and coordinates pertinent information to customers and all departments: Admin, Finance, Operations and Sales to ensure quality...

  • Finance Admin Assistant

    3 weeks ago

    Cagayan de Oro, Philippines Inside Out Full time

    IMPORTANT: WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED. Please submit your resume and audio recording in English: JOB TITLE : Finance Admin Assistant JOB ID : HARDIA1 INDUSTRY : Real Estate + Medical Practice LOCATION : LATAM / PH JOB STATUS : Full Time WORK SCHEDULE : 9am to 6pm EST or PST (Possible Flexible) SALARY : $7-$8 per hour minimum ...

  • HR and Admin Supervisor

    6 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Insular Oil Corporation Full time ₱300,000 - ₱600,000 per year

    About the role Insular Oil Corporation is seeking an experienced HR and Admin Supervisor to join our team in Tablon, Cagayan de Oro Misamis Oriental. As a key member of our Human Resources and Recruitment team, you will be responsible for overseeing the day-to-day HR and administrative operations, ensuring our employees have the support they need to excel...

  • Admin Assistant

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines ADONPH INC Full time ₱136,000 - ₱156,000 per year

    Pay: ₱11,500 - ₱13,000.00 per monthADMINISTRATIVE  ASSISTANTAbout Ad On Group:We are a well-established, international company that provides Outsourced staff as well as Marketing Services.  With well over 100 staff alone based in our modern offices in Cagayan De Oro we are expanding, and with that comes exciting opportunities for the right person.We...

  • Admin Assistant

    6 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Ad On Ph, Inc. Full time ₱120,000 - ₱180,000 per year

    Pay: ₱11, ₱15,000.00 per monthJob description:ADMINISTRATIVE ASSISTANTAbout Ad On Group:We are a well-established, international company that provides Outsourced staff as well as Marketing Services. With well over 100 staff alone based in our modern offices in Cagayan De Oro we are expanding, and with that comes exciting opportunities for the right...