Application Support

4 days ago

Metro Manila Philippines APWTech Full time

As the Application Product Analyst, you will play a key role in ensuring business and customer outcomes are achieved. You will be responsible for overseeing and driving the technical aspects of products, projects and initiatives. You will collaborate closely with cross‑functional teams to ensure the successful delivery of solutions, while providing technical guidance throughout the project lifecycle. Responsibilities Configure insurance products on various client’s business platforms; such as risk codes, products, eLink, Webforms, Oracle BI Publisher templates Conduct Data Analysis and Field Mapping exercises and create Data Mapping/Layout artefacts Liaise with business stakeholders, developers, and other technical teams to gather, analyse, and document end‑user requirements. Responsible for continuous development and self‑improvement around application knowledge and business processes. Participate in projects and teams across the APAC region. Continuous improvement mindset and close collaboration requirement inter‑ and intra‑team. Prepare and review testing documentation, particularly test scripts, adhering to company best‑practice testing processes. Identify and document platform defects in JIRA. Participate in the deployment when new products are enhanced or added. Perform application support role for allocated systems to help ensure allocated systems meet agreed Service Level Agreements. Help consolidate and reduce technical debt. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries Staffing and Recruiting #J-18808-Ljbffr

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