Sales Manager

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

The Sales team directly impacts the growth of the company by acquiring high quality + high capacity new professionals who will provide an amazing experience for our customers. Our sales approach drives product comprehension, pro retention, and generates a much higher ROI for the pro vs. pros who self-serve signup. We are a growing sales organization, currently looking for highly motivated leaders who want to be a part of scaling our Sales org.

The Sales Manager helps recruit, onboard, train and manage SDRs or AEs. They will help them sell, coach them to hit KPIs and remove sales obstacles; they may also design and optimize the sales pitch. The Sales manager should possess a strong sales acumen, understand that building trust and rapport with our pros is essential for a long term relationship. You will play a key role in the team’s growth by surfacing learnings from sales conversations, by testing new data sources and sales processes, by improving the quality & quantity of pros on Thumbtack and by driving revenue for the company.

• Maintaining high team morale, setting & achieving goals both as a team, coaching and improving the sales process, managing ever-changing campaigns and team productivity, and helping to streamline the SDR or AE workflow and operations processes
• Train and mentor current team members and new hires on sales strategies, scripting, and processes in a work from home environment
• Provide feedback to Sales Leadership, Sales Operations and Enablement on ways to improve workflow and efficiency for SDRs or AEs, as well as identify training needs.
• Become an expert in the Thumbtack product and clearly articulate why every business professional needs the product as part of their business plan
• Performance & documentation
• Other duties as assigned or required.

• Expert at solution-based selling through aligning prospect goals, needs and problems to product solutions
• Have a collaborative attitude to share techniques and success with the team
• Experience with CRM and sales tools, preferably Salesforce
• Must have a minimum of 3 years cold-calling/outbound sales and 2-3 years of people management experience handling a sales team
• Be able to multitask, be detail oriented, stay organized, and be available for the team during shift.
• Expert in creating processes for scale and SOPs to be more efficient and drive results
• Must have excellent communication skills (voice and non voice) to be able to clearly explain the benefits and features of our product well
• Leadership. Be able to motivate, influence mindsets, create positive team selling environments.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: .

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at .

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This role is open only to candidates who are currently residing anywhere in the Philippines. Are you authorized to work in the said country? * Select...

We’re excited to get to know you better To start, could you briefly share your experience managing a Sales team in the BPO or shared services industry? If you haven’t worked in this area, no worries—just write N/A. *

We want to ensure a great fit for both you and the team Are you comfortable working night shifts and rotating schedules to meet business needs? Our schedules typically follow US time zones. * Select...

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Do you have any relatives or any person that you are in a familial relationship with who is currently employed or has an active application at Thumbtack? If yes, indicate the name of the employee/s or applicant/s (please indicate the job they applied to) and the nature of your relationship with them. *

“Familial relationship” within the context of this question means you and a current employee being in a relationship as a spouse, romantic partner, domestic partner, father, mother, sibling, child, uncle, aunt, nephew, niece, cousin, grandparent, or grandchild, or any of those relationships arising as a result of marriage (e.g. brother-in-law).

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Thumbtack currently supports remote work in a number of locations across the United States, Ontario and the Philippines. Using the drop down list below, please select the location you intend to work from. If you are not currently located in or able to work from a location listed below, please select "Location not listed." * Select...

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