Data Services Associate

Overview

A LITTLE BIT ABOUT Boldr

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
• We are a global team, united by our desire to connect diverse people with common values for boldr impact.
• We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
• At the heart of great partnerships we’ll always find EMPATHY

As a Data Services Associate, you will be working with different tools and technologies. You are responsible for executing processes as defined by the client and/or management. The role requires keen attention to detail while maintaining productivity at defined proficiency levels and an aptitude to learn new processes. This role will require you to be in office, 5 days a week.

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

• Execute processes assigned by the client and/or management.
• Ensure defined productivity targets are met.
• Ensure defined quality targets are met.
• Identify process improvement opportunities as they arise.
• Reports process deficiencies to ensure accurate execution of tasks.
• creating and finishing projects assigned by the client.
• Collaborate with internal and external teams in completing projects.
• Control and teach our sorting robots new skills.
• Collaborate with other team members to provide user feedback, communicate issues or improvements to your shift manager
• Take initiative and ownership in identifying areas of improvement
• Work flexible shifts controlling robots.

YOU ARE…

• Curious and authentic, just like us #beboldr.
• An analytical and critical thinker, with an eye for even the most minute of details.
• Passionate about client satisfaction.
• Able to work well in a team environment.
• Proactive and self-motivated.
• Strongly interested in learning new ideas, processes, and unique requirements.
• Strongly interested in learning about new technologies.
• Experienced with PC, console, and mobile games.
• Interest in gaming and robotics.
• Able to focus for long period of time.
• Patient and persistent.
• Flexible and able to adapt to different processes.
• Flexible and able to adapt to different schedules.
• Able to accept feedback gracefully.

YOU HAVE…

• Previous experience in a related field is a plus.
• Experience with PC, console, and mobile games.
• Strong Interest in gaming and robotics.
• Basic knowledge of cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.
• Strong computer literacy skills.
• Excellent problem-solving and observational skills.
• Availability to work different shifts.