Customer Success Specialist
2 weeks ago
Job Overview We are a rapidly growing, client‑centric company committed to delivering exceptional service and operational efficiency. We’re seeking a proactive and highly organized Client Success Coordinator to join our dynamic team. In this role, you’ll be responsible for maintaining strong client relationships, managing service requests, and ensuring projects are completed efficiently and on schedule. You’ll serve as a key bridge between clients and internal teams, driving communication, coordination, and client satisfaction in a fast‑paced work environment. Key Responsibilities Serve as the main client liaison: Handle inquiries, process requests, and maintain professional communication throughout the service lifecycle. Coordinate job scheduling: Assign the appropriate engineers or service providers based on project scope, client requirements, and deadlines. Track project progress: Monitor ongoing jobs, provide clients with timely updates, and proactively address potential delays or issues. Manage documentation and invoicing: Ensure all reports, service documentation, and invoices are accurate, complete, and delivered promptly. Facilitate cross‑team collaboration: Work closely with operations, dispatch, and service departments to ensure smooth job execution and resolve escalations efficiently. Maintain client accounts: Keep all client information, reports, and service records updated and organized. Oversee job changes: Manage communication and approvals for any adjustments, extensions, or “uplifts” to service requests. Ensure service quality: Uphold company standards by maintaining consistent, high‑quality client interactions and outcomes. Mandatory Skills Proven background in customer service, account management, or job scheduling within a client‑facing environment. Excellent verbal and written communication skills, capable of managing complex or sensitive client situations. Strong organizational and multitasking abilities, with exceptional attention to detail. Proficiency in Microsoft Office, CRM platforms, and job management tools. Collaborative mindset with strong problem‑solving and coordination skills. Preferred Skills Experience in dispatch, field operations, or B2B service industries. Familiarity with client account management, reporting, and invoicing procedures. Ability to quickly learn and adapt to new systems and software. Strong analytical and critical thinking skills, with the ability to remain composed under pressure. Why Join Us Join a collaborative and high‑performing team where your contributions directly impact client success and business growth. We offer a supportive work environment that values initiative, communication, and efficiency. This is an excellent opportunity to expand your professional skills, build lasting client relationships, and grow within a forward‑thinking organization that recognizes and rewards excellence. #J-18808-Ljbffr
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Customer Success Specialist
4 weeks ago
Taguig, Philippines HR TechX Corp. Full timeCustomer Success Specialist / Account Specialist Location: Taguig City Work Setup: Onsite | 11 PM to 8 AM (Monday to Friday) Start Date: ASAP This role focuses on cultivating long-term partnerships with our SaaS and B2B clients, ensuring they maximize the value of our platform while driving high levels of customer satisfaction, retention, and growth....
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Customer Success Specialist
6 days ago
Taguig, National Capital Region, Philippines Roche Full time ₱1,200,000 - ₱2,400,000 per yearAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...
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Customer Success
3 weeks ago
Taguig, Philippines HRTX Full timeJob Description: We are looking for an Accounts Specialist / Customer Success Representative to join our growing team. This role is ideal for someone who is passionate about helping others, thrives in a dynamic environment, and enjoys the challenge of building scalable operations from the ground up. As part of the Customer Success team, you will play a...
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Customer Success
2 weeks ago
Taguig, Philippines HRTX Full timeJob Description: We are looking for an Accounts Specialist / Customer Success Representative to join our growing team. This role is ideal for someone who is passionate about helping others, thrives in a dynamic environment, and enjoys the challenge of building scalable operations from the ground up. As part of the Customer Success team, you will play a...
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Collection Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Primus@knowledge@Specialist Full time ₱900,000 - ₱1,200,000 per yearAbout the role This is an exciting opportunity to join @Specialist' as a full-time Collection Specialist based in Taguig City, Metro Manila. As a key member of our Client Services team, you will play a vital role in maintaining our company's strong financial position by effectively managing and resolving outstanding client accounts.What you'll be...
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Customer Success Specialist
3 weeks ago
Taguig, Philippines F. Hoffmann-La Roche AG Full timeCustomer Success Specialist (Account Specialist/Account Executive/Sales Specialist) - Zamboanga page is loaded## Customer Success Specialist (Account Specialist/Account Executive/Sales Specialist) - Zamboangalocations: Philippines: Taguig Citytime type: Full timeposted on: Posted Todayjob requisition id: At Roche you can show up as yourself, embraced for the...
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Customer Success Advisor
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Taguig, National Capital Region, Philippines MagentIQ Full time ₱1,200,000 - ₱2,400,000 per yearAbout Our ClientOur client is a fast-growing SaaS company transforming how Managed Service Providers (MSPs) and Technology Service Providers operate. Their robotic process automation (RPA) platform automates back-office tasks across PSA, RMM, billing, and support systems—freeing teams to focus on strategic growth.To support this evolution, they are...
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Customer Success Specialist
1 week ago
Taguig, National Capital Region, Philippines HR TechX Corp. Full time ₱250,000 - ₱500,000 per yearThis role focuses on cultivating long-term partnerships with our SaaS and B2B clients, ensuring they maximize the value of our platform while driving high levels of customer satisfaction, retention, and growth.Location: Taguig CityWork Setup: Onsite | 11 PM to 8 AM (Monday to Friday)Start Date: ASAPQualifications:Minimum of 3 years experience in B2B Sales or...
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Senior Customer Success Manager
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Taguig, Philippines Eastvantage Business Solutions Inc. Full timeOverview We’re seeking an experienced Senior Growth Manager for our SaaS client serving small businesses and professionals. This role will lead strategies to maximize paid subscriber growth and optimize Cost per Acquisition (CAC) through data-driven execution and cross-functional leadership. Key Responsibilities Develop and execute multi-channel...
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Customer Success
3 days ago
Taguig, National Capital Region, Philippines Finstro Full time ₱900,000 - ₱1,200,000 per yearAbout the jobFinstro has been solving financial challenges within B2B Trade finance since 2012 and served global businesses with over $1 billion in Trade Payments.Finstro provides a complete cashflow management platform, enabling customer and supplier payments and providing innovative credit-based solutions to help businesses grow.We are the solution to pay...
