Administrative Assistant 2

This a Philippine-based position;

NOT a US based position and the pay rate is not in US currency.

ABOUT ENTERPRISE MANAGEMENT:

White Glove Property Management is a full-service real estate management firm committed to excellence, professionalism, and high-touch service for property owners, investors, and tenants. We manage single-family homes, multifamily units, and mixed-use developments with a concierge-level approach that prioritizes integrity, transparency, and property performance.

Our mission is to deliver peace of mind and sustained value through expert property oversight, responsive communication, and a consistent commitment to quality.

DISCLOSURES:

The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made.

COMPANY WEBSITE :

COMPANY PHONE NUMBER:

HUMAN RESOURCES DEPARTMENT PHONE NUMBER : EXT 10

HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS :

POSITION TITLE : Administrative Assistant 2

ALTERNATE TITLE(S) : Program Support Clerk, Housing Administrative Coordinator

COMPANY : White Glove Property Management

UNIT : n/a

BENEFITS PACKAGE : Ineligible.

WORK SCHEDULE : Monday – Friday, 8:00 AM – 5:00 PM

ACCOUNTABLE TO : Operations Manager 8 (Chief Operations Officer, in absence of Operations Manager 8)

ACCOUNTABLE FOR : Supporting day-to-day White Glove Property Management administrative functions for operations, communications, and internal documentation processes

CLASSIFICATION : W8BEN hourly

COMPENSATION RANGE : ₱283.63 PHP per hour (this is not USD)

ANTICIPATED TRAVEL : none

SUMMARY OF POSITION RESPONSIBILITIES:

The Administrative Assistant supports White Glove Property Management’s operations by handling administrative tasks with accuracy, timeliness, and professionalism. The role involves email and calendar management, document preparation, file organization, and coordination with property management teams. This position is critical in ensuring the smooth and organized functioning of daily business operations and maintaining our high standards of service.

SCHEDULED DUTIES AND RESPONSIBILITIES:

• Perform general administrative support such as data entry, file management, and appointment scheduling
• Manage calendars, coordinate meetings, and organize virtual appointments across departments
• Draft, proofread, and prepare reports, notices, letters, and other internal documents
• Respond to internal emails and handle client inquiries or forward them to appropriate parties
• Maintain accurate digital records and organize files within cloud storage systems
• Support Operations and Property Management teams in task follow-ups and project tracking
• Assist with creating and maintaining SOPs and internal training documentation
• Input data into CRM or property management platforms (e.g., Buildium, AppFolio)

UNSCHEDULED DUTIES AND RESPONSIBILITIES:

• Support ad-hoc research and reporting needs
• Cover administrative gaps during leaves or peak periods
• Troubleshoot minor technical issues and coordinate with IT if needed
• Provide support for special projects or initiatives

PHYSICAL DEMANDS:

• Prolonged periods of sitting and working on a computer
• Regular use of communication platforms (email, video conferencing)

WORKING CONDITIONS:

• Fully remote position
• Collaborative, fast-paced virtual work environment
• Regular communication via Slack, Zoom, and project management tools

COMPETENCIES AND SKILLS:

• Excellent verbal and written English communication
• Strong organizational and multitasking abilities
• High attention to detail and discretion with sensitive information
• Tech-savviness with ability to learn new tools quickly
• Experience with Microsoft Office, Google Workspace, and productivity tools
• Customer service orientation and teamwork

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:

• High school diploma or equivalent required
• Minimum 1–2 years of administrative or virtual assistant experience preferred
• Prior experience in real estate, property management, or customer service is a plus
• Reliable internet connection and backup system
• Must pass background and reference checks