Finance Program Manager

Angeles City, PH Full-Time MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call centre footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centres are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organisation. We are seeking a Finance Program Manager, who will be responsible for leading and overseeing strategic finance initiatives and programs within the organisation. The role will involve driving cross‑functional collaboration, managing project portfolios, and implementing financial strategies to support business objectives and drive operational excellence. The ideal candidate will work closely with senior leadership, finance teams, and key stakeholders to develop and execute programmes aimed at improving financial performance, optimising processes and mitigating risks. Key Responsibilities Develop and execute strategic finance programmes and initiatives aligned with the organisation’s objectives, priorities and growth plans. Define programme goals, scope, deliverables and timelines, and establish key performance indicators (KPIs) to measure programme success and effectiveness. Collaborate with finance teams, business units and functional leaders to identify opportunities, address challenges and drive alignment on programme objectives and priorities. Facilitate communication, coordination and knowledge sharing across departments and stakeholders to ensure seamless programme execution and integration. Lead financial planning and analysis (FP&A) activities related to programme budgets, forecasts and resource allocation, ensuring alignment with strategic objectives and financial targets. Monitor programme performance, analyse variances and provide insights and recommendations to senior management for decision‑making and course correction. Identify potential risks, dependencies and barriers to programme success, and develop risk mitigation strategies and contingency plans to address challenges and uncertainties. Ensure compliance with regulatory requirements, internal policies and financial standards throughout the programme lifecycle. Champion change management initiatives and promote a culture of continuous improvement, innovation and adaptability within the finance organisation and across the enterprise. Engage with stakeholders at all levels of the organisation to build consensus, gain buy‑in and foster collaboration in support of programme objectives and outcomes. Establish mechanisms for tracking and reporting programme progress, milestones and outcomes, and provide regular updates and status reports to senior leadership and stakeholders. Conduct post‑implementation reviews and evaluations to assess programme effectiveness, identify lessons learned and capture best practices for future initiatives. Ideal Candidate Bachelor’s degree in Finance, Business Administration or related field. 5 years’ experience in a finance leadership role, with a track record of successfully leading complex initiatives and driving results. Strong understanding of financial principles, accounting practices and corporate finance concepts, with expertise in financial analysis, modelling and forecasting. Financial certification (CFA, CPA, etc.). Excellent leadership, communication and interpersonal skills, with the ability to influence, negotiate and build consensus across diverse stakeholders. Strategic thinker with the ability to translate business objectives into actionable plans and initiatives, and drive execution to achieve desired outcomes. Analytical mindset, with the ability to synthesize complex information, identify insights and make data‑driven decisions. Proficiency in project management tools, financial software applications and Microsoft Office Suite. Experience working in a dynamic, fast‑paced environment with competing priorities and deadlines. Locations Must be authorised to work in the country where the job is based. Background and Security Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Benefits HMO Coverage plus a dependent Rank & File ₱100,000 coverage Supervisors/Managers ₱120,000 coverage Dental Coverage – in‑house dental assistance worth ₱5,000, giving you easier access to quality care. Free meal during training. Career growth and learning. Allowances for rice, clothing, laundry and meals. Performance and loyalty bonuses. Frequent disinfection and fogging of the workplace. Opportunities for growth and promotion. Employee shuttle services. Company retreats and off‑site events. Sharpen your social skills while meeting awesome people and making new friends. Plus, more in‑office rewards, raffles, recognition gifts and treats Equal Employment Opportunity Statement At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers and our community. All aspects of employment at MCI are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination, treating employees with dignity and respect. All employees share the responsibility for fulfilling MCI’s commitment to a diverse and equal‑opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation or any other characteristic protected by applicable laws, regulations and ordinances. MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programmes and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where an employee works. MCI helps customers take on their CX and DX challenges differently, creating industry‑leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact centre customer services and IT Services needs by providing general and specialised hosting, software, staff and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine’s List of Fastest‑Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa and the Philippines. Driving modernization through digitalisation, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech‑enabled business services operating companies. MCI organically grows, acquires and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Centre Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP),